Ref. No. : CA - 16523 - (Marketing Sales Service - Plastics Products – with 21.3 years in Plastic Industry)

Education

One Year Diploma Course of Hardware engineering from Jet King Ltd.

Degree of M.C.P (Microsoft Certified Professional).

Graduation (B.COM) from Lucknow University

Intermediate From D.S.S.S.E Delhi

High School from C.B.S.E Delhi

Skill Sets

A Senior Export and marketing manager with a wide range of experience in the export and plastic industry. Able to work on own initiative and as part of a team. Proven leadership skills involving managing, developing and motivating teams to achieve their objectives. First-class analytical, design and problem solving skills. Dedicated to maintaining high quality standards.  





Work Experience

Senior Manager Export Marketing & Sales
March 2009 till Date
Company Profile: Manufacturer of uPVC, HDPE & PPR Pipes and Injection Molded & fabricated Fittings.
Job Profile:
Responsible for all marketing & sales for the Company.
Handling a Team of 8 Sales Representative & 3 Branch Managers. 
To develop new business within geographic territory.
To Develop and maintain effective relationship with multiple customer departments ( purchase, production, research, accounts and Quality department)
Communicates effectively with internal & external customers. And performs other duties assigned (Dealing, development of the team to achieve sales target, responsible for complete sales transaction i.e. procure the orders of goods and receiving of payments and collection of all documents pertaining to taxes, making monthly marketing plan, production plan & dispatch plan and Payment planning. 
Responsible for Tenders for Nationally and Internationally. Reporting on day to day basis to the director.

Senior Manager Marketing & Sales
April. 2004 –Jan 2009
Company Profile: Manufacturing packaging like carrier bags, liners, shrink films etc in Africa
Job Profile:
Responsible for all marketing & sales for the Company.
Managed all international orders, local customers and reported directly to the Managing Director. 
Managed a team of 18 people; assigning them tasks, and motivating them to meet deadlines. 
Demonstrated the production & quality assurance procedures to customers on factory visits. 
Performed Quality Audits at the factory. 
Dealing with all the Walk-In customers regarding sales & service.
Maintaining Store stock and clearing of old stock.
Auditing the sales entries everyday in the system (Tally) to avoid any kind of duplication & mistakes.
Taking sales orders daily.
Managed to handle over 390 customers with the increased sale by 40% in the year (approx 250 tonnes/month).
Stock of all Machinery Parts is also maintained regularly in the system.
Developed and implemented “business team” concept with key accounts that resulted in an average volume increase of 40%. 
Knowledge of different types of Raw Materials (HDPE, LLDPE, LDPE).
Streamline Quality control functions.
Reduced new product introduction time 25% by developing strategic quality testing initiatives.
Reduced customer returns 68% through continuous improvement initiatives on manufacturing floor.
Developed & implemented manufacturing process standards that focused on team building, quality performance, continuous improvement and cost management. 
Re-cycling of plastic waste and re-using it also reduced the cost at some level.
100% on time delivery and dramatic increase in quality of product customer.

Export Manager
Jan. 2002 –March 2004
Company Name: S.K Agro Exports Ltd (Sister Concern of Indgha Group).
Company Profile: Export of Perishable items.
S.K Agro is one of the leading exporters of Fresh Yams (Organic Potato) & Pineapple in Ghana (West Africa).They have offices in Dubai, London & India also.
Job Profile:
Responsible for Sea & air freight handling of the Company 
Implemented the exportation of fresh yams (organic potato) by air to Europe and U.k resulted in increase revenue of 25% in 3 months.
Analyzed the demands from various customers abroad and made recommendations for better packaging and designs required by customers.
Investigated new equipment installed in the factory to make sure that it would comply with quality assurance procedures. 
The documentation from port authorities (Bill of entries & exit).
Logistic control by ensuring Import and Export arrival & departure of the shipments as per schedule.
Discrepancy reports from customs, Shipping Companies.
Damage and Loss reports for compensation from insurance companies.
Inbound/outbound freight forwarding.
Allotting work order numbers.
Ensuring safe warehousing and their delivery on schedule.
Involved in dealing with Avaince Cargo Partners and consolidated cargo and monitoring clearance from the customs. Also, involved in obtaining Awb stocks from Emirates Sky Cargo, British Airways, Lufthansa Cargo, Klm Cargo, Air Ghana, Dhl, and preparing sales reports for submission to carriers.

Export Co-ordinator.
Jan 2000 – Dec 2001
Company Name: Indgha Agro Ent.Ltd (sister Concern of Indgha Group).
Company Profile: Export of Perishable items.
IndGha Agro is one of the leading exporters of wide variety of perishable Asian vegetables in Ghana (West Africa). They have offices in Dubai, London & India also
Job Profile:
Responsible for Airfreight handling of the Company 
The documentation from port authorities (Bill of entries & exit).
Discrepancy reports from customs, Shipping Companies.
Logistic control by ensuring Import and Export arrival & departure of the shipments as per schedule.

4+ years experience in the area of Export of perishable Products.
12+ years experience in the sales of Plastic & Pvc products.
Handling & Leading Sales, customer service & Marketing with team.
Administrative Work assigned by the company time to time.
Organizing Training For Staff For New Products, Productivity & Accuracy.
Costing analysis for new Projects.
Focus on quality, measurement of Tat for production.
Collation of data and preparation of Dashboard.

Agro & Plastic Industry:
Africa, London, Italy & Germany business experience: Excellent understanding of perishable business culture for these Countries. Successful history of building new and existing client network for Africa, London, Italy & Germany Fluent in conversational Africana, English & Hindi. 
New business development: Natural ability to cultivate new opportunities with existing clients, identify different potential markets and successfully penetrate to decision-makers at various levels in new companies and new target markets.
Existing client development: Strong belief in providing responsive customer service as the best way to develop ongoing business opportunities.
Supervisory experience: Managed up to 5 direct reports in sales positions at various offices. Creative manager who take initiative in helping team meet corporate objectives.
Professional style: Recognized as a “matchmaker” and effective negotiator. Able to see
Connections between people and resources for potential business development. Energetic, aggressive, willing to balance multiple priorities. Knows how to benchmark industry competitors and find ways to provide added value for customers.Focuses first on increasing revenue base through business development, then targets cost reductions to achieve profitability

Major Achievements: 
Saved the company $50,000 a year by implementing a new quality assurance system. 
Increased the acceptance level of finished goods from 90% to 95%. 
Increased the company sales to 35% a year.

Future Goals

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