Ref. No. : CA - 26049 - (Marketing Sales Service - Plastics Products – with 25.5 years in Plastic Industry)

Education

Diploma From Institute of Engineering and Rural Technology, UPTB in 1997 with 85%

Skill Sets

Industrial experience in field of Business Development, Project Management, Strategic Planning, Value Analysis/ Value Engineering, Procurement of BOM items, Vast experience providing support to technical sales staff, Solid ability to motivate sales team to reach goals, Well-developed communications and problem solving skills 
Strong organizational skills, Reviewed existing client list and developed strategies to increase sales, Monitored competitor activities and prepared analysis reports, Coordinated with senior sales execs to determine sales goals., After sales Services, Sales support, Warranty, Troubleshooting   

Well versed with MS Office (MS Word, MS Excel & PowerPoint) and Internet Applications.
MINITAB 14 (Statistical Tool for six sigma). 
Perusing PGD in Business Administration from Symbiosis Pune.

Work Experience

Business Development & After Sales Services.
Since Feb 2001
Company Profile: Manufacturer of CD, DVD, Blue Ray, Pen drive, LED Lights, Solar Products
Job Profile:
Adroit in managing Business development to accomplish the set targets and introduce new systems to enhance revenues and efficiency.
Customer Interface for Techno-Commercials
Key Coordinator to Sales Budgeting
Trouble shooter of typical cases between Customer & Plant (Operations) such as any gap in Lead time, Specs, Deviations etc.
Skilled in identifying strategic areas of improvement linked to the critical success factors of the organization as well as identification of six sigma project to achieve the desired improvements.
Proficient in coordination with the customer for the new projects & for engineering changes and deciding the machine specification required for the new project.
An Out-of-the-Box Thinker with a track record of increasing revenues, evolving process improvement strategies and industrial engineering techniques and creating a team work environment. 
Excellent communication & exceptional interpersonal and man management skills with the ability to lead team & establish relationships with key players in the industry.
After Sales Services
Customer satisfaction
Warranties
Replacements
In house troubling shooting.
Holds the distinction in utilizing the DMAIC methodology (6 Sigma) as a Green Belt leader to minimize Cost of BOM Items & Cost Saving through Indigenisation.
Recognized as champion for executing Green Belt projects.
Served as an Internal Auditor for IMS (Integrated Management System) ISO 9001, ISO 14001 and OHSAS 18001.

Senior Engineer
Aug 1999 to Feb 2001
Company Profile: Manufacturer of Injection/Blow Molding products like Plastic furniture, Drums & caps

Shift Engineer  
Sep 1997 to Aug 1999
Company Name: Star Polymers
Company Profile: Manufacturing of Injection/Blow Molding products like Bottles & caps.  

Core Competencies
Business Development/Technical sales
Answering RFQ/Inquiry in time
Feasibility feedback & Risk Assessment with help of CFT (Development & Engg)
Costing & Estimation
Negotiation with Customer
Contract/PO review with Business Head
Continuous interaction with Supply Chain to ensure 100% Delivery Performance.
Monthly Sales Planning & Tracking
APQP (Advance Product Quality Planning) in coordination with Development
Helping Purchase for Price negotiation with Raw Material Supplier to achieve Bottom Line Target.
Cost Control & Analysis.
Provide Technical support to customers for Process stabilization.
Strictly follow SOP .
Strong Process & Maintenance skills

After Sales Services
Maintained high level of customer satisfaction
Ensured that all services related activities are performed in an efficient, timely and professional manner
Responsible for the service staff management.
Responsible for the warranty processing and monitoring the productivity of the service team.
Coordinate with the Parts Manager/Parts Team for parts requisitions and parts required for stock.
Prepare the reports as assigned relative to activity like budget reports, service warranty and technical trainings as required by the suppliers

Operations 
Developing plans & schedules, arranging resources to ensure achievement of targets as per budgeted parameters.
Interaction with Vendors for outsourced services. 

New Product Development 
Understanding the manufacturing procedures.
Studying the system and package based on the surrounding components for development of new products.
Troubleshooting some technical problems; ensuring that the work executed are in compliance with the pre-set quality specifications.

Team Management
Leading, mentoring & monitoring the performance of engineers to ensure efficiency in process operations and meeting of individual & group targets.
Determining training needs of the subordinates to enhance efficiency in operations towards accomplishment of corporate objectives.
Resolving interpersonal issues & working towards a harmonious work environment.
Ensuring that team follows company values & requirements and setting-up right culture as per corporate requirements. 

Product Commodity:  Plastics Injection Moulding/Assemblies thereof, Pre Recorded Optical Media, Pen Drives & LED Lighting.

Clients Handled:  Sony, Verbatim, Imation, Yash Raj Films, Nirankari, Baba Ram Dev Patanjali, Reliance Big, Minda, Essar Power, Itc, Shahi Exports, Jll, Dlf, Gip, Mall Of India, Sri Ram Pistons, Tata Group Yamuna Express Way, Delhi Metro, Yamaha Motors, Shimhapuri Power, Parle Products Moon Beverages Etc

Training
Training of Effective Supervision for Front Line Managers by empowerment management consultant in 2006.
Six Sigma Green Belt by present company in 2011. 
Auto CAD 2D & 3D designing.
5s, Kaizens, FMEA, Staying Ahead, Behavioral Skills, Autonomous Maintenance, Fire Fighting, Presentation & Communication Skills & First Aid etc. by present company at different intervals.
Internal Auditor training on IMS (ISO 9001, ISO 140001 & OHSAS 18001) by DNV.
Attending Training Programs on TOT (Training of Trainers), FMEA, 5S and Kaizen Activity. 
03 Days Training Communication, Presentation, DOE & Lean Manufacturing in MBIL.
3-day workshop for Managerial Training on Time Management, Team Building etc.  

Projects
Active member of green belt project cost saving through Indigenization.
Team leader of Green Belt project for Inventory reduction.

Future Goals

Growth

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