Ref. No. : CA - 23084 - (Marketing Sales Service - Plastics Products – with 28.2 years in Plastic Industry)

Education

B.Tech/B.E. (Elec & Telecommunication)From JRN Rajasthan Vidyapeeth University

D.E.C.E., Electronics and Communication Engg. From MPNMJ. Polytechnic, Chennimallai, Eroad in 1997

Skill Sets

Experience in Sales Forecasting & Pipeline Management,  Key Account Management Business, Team Leadership & Coordination, Business Development, Management Reporting, Product Management
Hands-on-experience in increasing sales revenues, exceeding targeted goals, developing profitable & productive business relationships and building an extensive client base with distinction of accomplishing multi-fold revenue increase
Skilled in managing complete operations with accountability for profitability and simultaneously achieving predefined target and growth
A proactive leader and planner with expertise in strategic planning, market plan execution, account management, competitor and market analysis, staffing, and targeted marketing
Possesses strong negotiation, client relationship management and leadership skills
Offers an in-depth understanding of relationship building and remains focused on customer satisfaction throughout all stages
A keen learner with ability to work under pressure and

Work Experience

Asst. Manager Sales & Business Relations: Since May 2013
Assistant Manager Sales: April 2011 to April 2013
Sr Executive Sales and Customer Support: Dec 2009 to 2011
Company Profile:Manufacturer of Plastic components
Job Profile:
Reporting to Director Sales & Marketing (Commercial)
Accountable for:
Leading a team of 3 Key Account Executives (1 West Zone and 2 North Zone), 5 Member Sales operations team & Presales Team from company’s multiple verticals
Handling different business vertical by liaising between client decision makers & internal team and sales operations with a team of 5 members with total team of 11 members
Played a key role in:
Supervising weekly reviews & discussions with top management on client issues, progress on running projects, deal acquisition status, strategy designing for deal closure, overdue & cash collection status
Maintaining existing contract by sharing client issues with internal management & top management, meeting client decision makers to maintain CSAT, keeping close track of monthly & quarterly revenue collection
Creating new pipeline by frequent mapping & tracking deals in pipeline.
Presenting monthly results to top management by verifying monthly invoice report, explaining sales achievement on forecasted versus actual
Identifying gap & developing recovery strategies in case of any shortfall
Owning overall annual sales number with management expected top line & gross profit, distributing and tracking yearly sales quota to all sales executives
Getting weekly reviews on sales pipeline, project issues, collections & overdue with team and further reporting to management
Essayed a key role in:
Addressing client concerns and ensuring timely resolution of the issues
Closing monthly sales numbers & invoice reports by liaising with finance and confirming on actual sales
Revenue recognition, tracking status of projects booked under WIP and intimating different project owners for closure of same
Negotiating with clients for deal closure keeping client & company interest in mind and with partners & OEM to increase company profit & reduce incoming price by presenting relevant business case to OEM
Pushing key account executive for deal closure within short span of time to minimize pre sales investment
Organizing various events for clients using OEM support from promotions of different product & solutions

Senior Executive – Marketing
March 2008 to Oct 2009
Company Profile: Leading manufacturer of integrated wiring harnesses & supplying the four wheeler and two wheeler manufacturing industries
Job Profile:
Consistently meet the goals in the marketing and sales of the wiring harness and responsible for scanning the market and preparing Sales Plan.
Conduct study to identify optimal target, generate new business applications and executing the sale of wiring harness in specified industries.
Conduct marketing analysis for the sales forecast and business expansion working closely with the targeted client’s.
Keep track of market opportunities, which can be used as an input in designing effective sales promotion activities and marketing strategies for specific industries.
Building good relationship with existing and prospective customers and replies to all customer enquiries, pays regular visits to them, attends to their complaints and provides technical support to rectify the problems.

Executive–Sales
January 2003 to Feb 2008
Company Name: The Supreme Industries Limited
Company Profile : Plastic injection molding parts Manufacturing and supplying all industries
Job Profile:
Responsible for working in C&F operation, Managing Stock, dealers, retailers.
Responsible for trade & non-trade sale in territory. 
Responsible for secondary sales & brand equity through conferences of masons, dealers, retailers. 
Responsible to contact Purchase Dept, Industrial Engg, developers, projects. 
Responsible for monitoring competitor’s activities through market survey. 
Responsible for managing a team of sales staff. 
Achievement: 
Increased sale by 25% more of depot, adding 10-new dealers, retailers, key customers in assigned territory.

Executive–Sales
Jan 2001 to Nov 2002
Company Name: A A One Poly Fab Co.
Job Profile:
Team Size: 7 Members
Logistics; Management of Freight, Distribution & Warehousing costs along with Process Improvements- Worldwide. Establishing systems and procedures to ensure the procurement of required goods and services with adherence to appropriate cost, quality and delivery requirements.
MIS Reports & Review; Generation and analysis of Reports; COGS, Variance Analysis, Yearly Budgeting & Trend, Union Budget’s Analysis & its Impact on the company’s business and Yearly Variance Analysis.
Project Management; Planning, scheduling and management of projects, ensuring completion of assignments within time and budgetary parameters; Monitoring projects with respect to Cost, Time over-runs, Quality Compliance planning to ensure timely execution of projects; Launch Reviews & learning’s

Technician Apprentice – (Central board of human resource)
Dec 1999 to Nov 2000 
Company Name : TVS Suzuki Limited

Executive to Sales and Marketing
Jun 1997 to Nov 1999
Company Name: Supreme Packages
Job Profile:
Team Size: 5 Members
Plastic parts Manufacturing and supplying all Major industries
After two months of joining get the responsibility of customer care & client relationship.
After six months got the promotion & also the charge of Office Administration. 
Awarded in every monthly meeting of company by gifts. 
Made very good impression in market due to regular clients visit & coverage of micro interiors.

Areas of Expertise:
Sales & Marketing:
Overseeing marketing and sales operations for achieving increased growth & profitability.
Utilizing the public information and personal network to develop marketing intelligence for generating leads. 
Preparing & maintaining MIS reports for the reference of the top Management.
Heading a team of Sales Executives for establishing and development of products.
Promoting product to fleet owners and strategic customers keeping in view the requirements.
Assisting in formulating & administering motivational and promotional schemes for customers.

Logistics- Bonded Warehousing:
Overall responsibility of in-bound & out-bound logistics, liaison with Customer, warehousing facilities-normal for all businesses across the country; Selection, evaluation and appointment of CFAs; working- out annual contracts; Ensuring safety, quality, service and continuity of supplies at a competitive cost; providing functional guidance to Contract Manufacturer’s on requirements, options, leveraging processes, spend, and vendors. Timely Customs clearances and liaising with Government Authorities to meet the market requirement on an ongoing basis. Selection and evaluation of Consolidating and Clearing Agent and establishing effective controls for cost optimization

Business Development:
Identifying prospective clients, generating business from new accounts and developing them to achieve consistent profitability.
Building and maintaining healthy business relations with major clientele, ensuring maximum customer satisfaction by achieving delivery & quality norms

Customer Relationship Management:
Maintaining cordial relations with customers to sustain profitability of and increased referrals.
Monitoring development of relationship with corporate clients to gather their support in the business.
Handling customer grievances and resolving issues.

Team Management:
Imparting/organizing training programs for new recruits for achieving pre planned business targets.
Leading, training & monitoring the performance of team members to ensure efficiency in sales operations and meeting of individual & group targets.

ISO 9001-2000 & EMS14001-2002, 2.F & S audit (Fair and Safety audit.)
ISO - TS 16949 4. 5 STAR audits. 5. G Star training program

Core Competencies:
Driving and leading the team to achieve targets and goal sheets given by the company
Initiating & developing relationships with key decision makers in target organizations for business development
Understanding the client’s requirements & providing quality services
Identifying prospective clients, generating business from existing clients, thereby achieving business targets
Leading, mentoring & monitoring the performance of the team to ensure efficiency in process operations & meeting of individual & group targets
Assessing customer feedback, evaluating areas of improvements with regular meetings & interaction with Client & driving internal team for service improvement.
Handling customer centric operations & ensuring customer satisfaction by regular analysis and up gradation of delivery & service quality norms.
Analyzing latest marketing trends and tracking competitors’ activities and providing valuable inputs for fine tuning of sales and marketing strategies
Adhering to all company policies, procedures and business ethics codes while ensuring that they are communicated and implemented within the team
Cementing healthy relationship with the clients for generating business and leading workforce towards accomplishing business goals
Bringing in new products and increasing the profitability of the portfolio by conducting promotional activities through channel partners while helping them in acquiring corporate business

Future Goals

Seeking assignments in Strategic Planning, Sales & Marketing and Client Relationship Management, preferably in Wiring Harness Industries/Automobile/Auto Parts manufacturing sectors organization of high repute

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