Diploma in computer science for Karnataka Technical Board
I T Skills: Conversant with MS Excel, Windows XP, Windows 7 & 9,
MS Office.
Hands-on experience in using Microsoft Dynamic NAV
(ERP), CRM, etc.
CORE COMPETENCIES:
• Customer relationship management
• Key account management
• Project management
• Leadership & new model
• Tactical and Strategic thinker
• Flexible to work environment
• Psychological Selling
Key Account Manager - Sales & Marketing
11 Years Experience
Company profile- largest rigid plastic packaging company.
Roles and Responsibilities (Customer prospects):
Handling key customer account worth of 250Cr + p.a. (i.e. Coke, Pepsi & Export’s accounts,
Domestic accounts- Bisleri, Megha )
Retention of existing customers & acquiring a maximum % of the business.
Customer Service & Satisfaction.
Arranging samples, sending offers, justification about our technical & commercial aspects,
coordination for trial and validations, follow up for orders, creating SAP requirement, Dispatches ,
payments, statutory forms, continual orders & MIS / details required by customers
Regular customer visits to develop a strong relationship, approvals, secure our business,
understand their planning and internal information’s, gap filling, complaints, etc
Traveled 12+ countries for business opportunity & captured new clients.
Payment collection on a regular basis.
Price revision & monitoring as per RM price fluctuation and our cost revision.
New projects and product development along with management and NPD
Handling new enquires, which may be in the form of telephonic, cold calling, walk-in customers, etc
Closure of issues and customer complaints (if any).
Roles and Responsibilities (Department prospects):
Departmental budget, forecasting & road map and strategic.
Formulating & executing production schedules along with PPC for smooth execution of production at the shop floor within time & cost parameters.
Market survey and new product developments.
Participating in Audits (ISO, FSSC, Vendor audit, general, etc.) and exhibitions.
MRM & other MIS preparation & execution
Implementing tools and techniques for better productivity. Like: Kaizen, QCC, SGA, 5S,
Safety Standards, etc.
Stock management and liquidation plan
PET Preform suitable for water, CSD, juice, oil, and dairy applications
20Ltr Gallon bulk water preforms and jars, produced in technical collaboration with Husky
& ASB (Perhaps, the first and only of its kind globally).
High-performance shrink film from 40mic. Up to 200mic. Produced with Reifenhäuser
Kiefel Extrusion technology from Germany.
PET, PP, HDPE and Multilayer containers.
Well versed with PP ISBM technology applications.
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