MBA- Sales & Marketing Management, National Institute of Business Management,1st Class
B.COM, Mumbai University
Present Profile Snapshot:
During the course of my service I performed a number of duties like Sales Target, Marketing, Business Development, Retail Management, Distributor Management, Customer Relationship Management, Print Media, Awareness, Key Account Management, Data Collection, Customer Development Activity, Client Servicing, Customer Care, Operations, Administration, Sales Coordination, Tele Sales, CME's, Branding, Conference, Live Transmission, Promotion, Corporate Management, Event Management, Inventory Management, Communication with Foreign Faculty, Customer Service Focused, Time management, Multi-Tasking, Solutions Provider, Workshops, Hiring as well as Supervision Personnel, apart from managing the Human Resource policies in regard to research, in compliance with the company policies.
National Key Account Manager
From (2017 till date)
Company profile- largest manufacturer and exporter of Orthopedic and fracture aids
Job profile-
Channel Development – Setting Up Super Dealer and Semi Dealer network
Identification of Good Distributors/ Distributors' Analysis
Geographical Sales Network Pocket & Sector Wise
Responsible and Accountable for Sales Growth
Retail Management
Time & Territory Management
Dealing with Govt. Organizations such as Army Hospitals, Western Railway Hospital, BMC Hospitals
Responsible for New Accounts, organizing Customer Education Programs
Customer Needs Analysis
Regional Sales Manager
From (2014 to 2017)
Company profile- Manufacturing (machinery & Equipment's) company
Job profile-
Market Research & Strategy Development
Channel Development – Setting up dealer network in West Region at strategic locations
KOL Management
Time & Territory Management
Dealing with Govt. Organizations such as Army Hospitals, Western Railway Hospital, BMC Hospitals
Responsible for New Accounts, organizing Customer Education Programs
Responsible and Accountable for Sales Growth and Control of Sales Overheads
Customer Needs Analysis
Identification of Good Distributors/ Distributors' Analysis
INDIA MEDTRONIC PVT. LTD.
Area Sales Manager (2010 to 2014)
Work Outline:
Direct Marketing, Market Research & Strategy Development, Product Pricing
Channel Development – Setting up dealer network in West Region at strategic locations
Setting up processes for Pre-Order and Post-Order along with payment collection.
Marketing Activities includes participation in Industrial Trade Exhibitions, designing of brochures and advertisements & printing
Relationship Management with Key Accounts
Event Management
KOL Management
Time & Territory Management
Good Commercial, Marketing & Selling skills,
Managing Receivables
Mapping Internal Processes: Value addition to existing processes and making necessary modifications in processes.
Dealing with Govt. Organizations such as Army Hospitals, Western Railway Hospital, BMC Hospitals
Responsible for New Accounts, organizing Customer Education Programs
Responsible and Accountable for Sales Growth and Control of Sales Overheads
Follow up for order execution and proper documentation
Sales Budgeting and Target Allocation
Achieve sales target by growing the large sized customer segment within the set revenue band or defined customers or industry segment.
Identify sales opportunities. Conduct sales calls & customer visits within the assigned territory.
Generate sales volume and revenue through conversion, retention and penetration.
Address customer issue & concerns proactively.
Field Visits
Exposure to Business Financials
Exposure to Competitor Analysis
Customer Needs Analysis
Exposure to Customers' Negotiation
Identification of Good Distributors/ Distributors' Analysis
BIOMEDICON SERVICES (I) PVT. LTD.
Area Sales Manager (2008 to 2010)
Work Outline:
Direct Marketing, Market Research & Strategy Development, Product Pricing
Channel Development – Setting up dealer network in West Region at strategic locations
Setting up processes for Pre-Order and Post-Order along with payment collection.
Marketing Activities includes participation in Industrial Trade Exhibitions, designing of brochures and advertisements & printing
Relationship Management with Key Accounts
Good Commercial, Marketing & Selling skills,
Managing Receivables
Event Management
Mapping Internal Processes: Value addition to existing processes and making necessary modifications in processes.
Dealing with Govt. Organizations such as Army Hospitals, Western Railway Hospital, BMC Hospitals
Responsible for New Accounts, organizing Customer Education Programs
Responsible and Accountable for Sales Growth and Control of Sales Overheads
Follow up for order execution and proper documentation
Sales Budgeting and Target Allocation
Achieve sales target by growing the large sized customer segment within the set revenue band or defined customers or industry segment.
Identify sales opportunities. Conduct sales calls & customer visits within the assigned territory.
Generate sales volume and revenue through conversion, retention and penetration.
Address customer issue & concerns proactively.
W.L. GORE & ASSOCIATES (PACIFIC) PTE. LTD.
Associate (1998 to 2008)
Work Outline:
Lead the team in purchase of stock for India from overseas like processing of inventory for India requirement including Sri Lanka, Bangladesh, and Nepal.
Oversee clearing of in-coming physical inventory arrived from overseas.
Administer order processing for Indian business which includes all sales orders, picking stocks, invoicing & delivery to all over India.
Address & negotiate for orders.
Provide solutions to inventory management like supply & demand of existing inventory, forecast and stock-take.
Deal with stock control & contact with affiliate regional offices in India.
Conduct monthly India sales & forecast like product segments by area wise in India (including Sri Lanka, Bangladesh, Nepal) and also the sales YTD updates by area wise & product wise.
Affirm distributors in Sri Lanka & Bangladesh regarding purchasing orders & order processing.
Render sales support for FSA covering Indian market by providing monthly sales statistics by products/area/ by individual FSA.
Coordinating with employees for their requirements like Mobile, Laptop.
Assist local customers by providing solutions to their telephone inquiries.
Setting up various systems and procedures for stores and purchases
Planning and finalizing the requisitions
Locating and selecting various suppliers as per requirements
Negotiating for most advantageous terms and conditions
Executing purchase contracts for material requirements of the entire organization
Issuing purchase orders
Follow up of purchase orders to ensure timely delivery
Identifying the new products floated in the markets which are of use to the organization
Coordinating the activities of various stores, warehouses
Carrying out periodic checks of the stores and identifying slow moving and non moving items
Coordinating the custom clearance activities
Ensuring up to date books of inventories
Supervising disposal of scraps salvages
Coordinating with various departmental heads in other activities such as preparing budget forecast for inventories etc
Manage Office Operations from travel bookings, hotel arrangements, Customer meetings,
Maintain Records, Prepare Power Point Presentations.
Furnish quotations to customers & follow up.
Function with FSA & keep track of products & local accounts.
Supervise movements & consignment goods to local hospitals & customers which includes issuing products, products picking & replenishment, tracking sales, invoicing, regular follow-up & update-tracking by telephone (daily) & in-hospital physical stock taking (weekly).
Create & preserve customer’s database details by specialty, hospitals, contacts and relevant information as required in the Caesar system.
Manage forecast preparation for INDIA & ASEAN.
Provide product management support for the Indian market by organizing & establishing a systematic management for the promotional material, this includes product brochures, technical bulletins, demo samples, literatures, bibliographies, library of medical product videos & CD-Rooms, gift items (folders, note-pads, pens) etc.
Replenish the promotional materials when low in stock, working with the area FSA when there is an adequate supporting material in their respective offices and closely working with Singapore associate on the up-to-date requirement of these items.
Furnish administrative & logistic support in product workshops & projects which includes mailing of invitation letters, arrangement of hotels & transports & meals, liaison with FSA on participant’s flight details & other relevant information, and preparing program folders,
Handle matters related to exhibition for congress participation like management of the various exhibit stands, shipment to congress sites, storage & order of graphic posters; create checklists for workshops, exhibitions, seminars, projects and updating the Indian congress calendar from time to time.
Oversea regional training, meeting, and seminars like India sales review & forecast meeting preparation, administrative support relating to medical products, and ad-hoc reports required from time to time.
Direct Marketing, Market Research & Strategy Development, Product Pricing
Channel Development – Setting up dealer network in West Region at strategic locations
Setting up processes for Pre-Order and Post-Order along with payment collection.
Marketing Activities includes participation in Industrial Trade Exhibitions, designing of brochures and advertisements & printing
Relationship Management with Key Accounts
Event Management
Mapping Internal Processes: Value addition to existing processes and making necessary modifications in processes.
Dealing with Govt. Organizations such as Army, Western Railway, BMC
Responsible for New Accounts, organizing Customer Education Programs
Responsible and Accountable for Sales Growth and Control of Sales Overheads
Follow up for order execution and proper documentation
Sales Budgeting and Target Allocation
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