• Gender: Male
• Age: 50
• Designation: Operations Manager
• Highest Education Level: Masters - Degree
• Preferred Country: India
• Notice Period: 30  Days
• Preferred Location: Pune
• Work Experience: 24.5 Year(s)

Education

M. Sc. (Organic Chemistry)

Skill Sets

Key Skills
Supplier Quality - Ensure supplier quality of domestic/overseas vendors by means of visits, audits, quality agreements, vendor assessment program. Joint working with supplier for new developments.
Customer Quality – Ensure Technical Services for complaints resolution. Pro active customer campaign program with product / troubleshooting trainings to team as well as domestic / overseas customers. Complaint analysis, CAPA & continual improvement project control. Know how of product application at customer end & support in related troubleshooting.
Process validations.

Work Experience

Operations Manager
From Jan. 2019-Jul 2021
Company profile- Manufacturing of pTCP using different insulation materials. Manufacturing different types of coolants

General Manager-Operations from Dec 2015 – Dec 2018
Production Manager from Oct 2011 – Dec 2015
Company profile- Manufacturing of pTCP using different insulation materials. Manufacturing different types of coolants

Job profile-
Total responsibility of operations. Setup includes manufacturing of pTCP systems and Thermal Covers.
Integrated QMS Management (MR Role) which includes ISO9001 audits (customer/regulatory) management, supplier quality management, customer quality management, in process QC controls.
Technical services for India Plant. Troubleshooting manual creation & customer trainings for products in India. Resolving complaints, working for CAPA & its implementation to avoid recurrence of issue was key area.
Pivotal in reviewing and implementation of raw material specifications.
To work out continuous improvement in the existing process based on the feedback from the plant/analysis of market complaints.
Good knowledge of all type of thermoforming machine, packaging lines, and production machineries including Change part design, modification, and machine modification.
Statistical process control.
Well versed with cGMP norms and their requirements.
Process monitoring, improvement and standardization of parameters.
To employ and implement strict quality standards.
Preparation of SOP’s
Vendor audits and their system evaluation
Inspection and testing of incoming raw material and packaging material.
Attending customer complaints.
Developed and executed program of routine problem resolution and continuous improvement
Ensure that staffs are trained to handle customer requirement.
Product awareness to marketing team
Actively involved in supplier development activities and supplier quality assurance functions.
Analyzing product characteristics and degree of protection required.
Key focus on cost saving projects.
Identified and developed a dedicated and alternate vender source for achieving cost effective purchases of packaging material and reduction in delivery time.
Follow up with vendors for timely development, deliveries and quality output.
Assessed the performance of vendors based on various criterions such as infrastructure, technical know-how, machineries and location, cost and quality system.

ACG Pharmapack
From Jan. 2011- Oct. 2011.
Asst Manager QA- Accomplishment as below:
Customer complaint handling.
Pivotal in reviewing and implementation of raw material specifications.
To work out continuous improvement in the existing process based on the feedback from the plant/analysis of market complaints.
Good knowledge of all type of thermoforming machine, packaging lines, and production machineries including Change part design, modification, and machine modification. Actively involved in conducting packaging compatibility studies and testing the transport worthiness of packaging material.

Cool Logistics Indai Pvt. Ltd.
From Feb.2010 – Jan. 2011.

Instrumental in setting up a new plant. Commissioning of coolant manufacturing machines and conduct initial trials. Worked as MR for ISO 9001 and achieved initial certification. Successfully faced initial customer audits to finalise as their approved vendor.
Well versed with cGMP norms and their requirements.
Process monitoring, improvement and standardization of parameters.
To employ and implement strict quality standards.
Preparation of SOP’s
Vendor audits and their system evaluation
Inspection and testing of incoming raw material and packaging material.

Executive-QA, Technical Services Bilcare Research
From Jan.2006-Feb .2010.
Overall responsibility of QA, Technical Services.
Successfully handled ISO9001 QMS audits.
Established process/product validation & improved process capabilities by Continual Improvement projects.
Improved supply quality by joint work with Vendors by audits / agreements & specific projects.
Established product/service manuals & trained representatives as well as customers in regions.
Handled various Global customers & accreditation audits.
Statistical process control.
Well versed with cGMP norms and their requirements.
Process monitoring, improvement and standardization of parameters.

Associated Capsules Limited
From April 2001 – Jan. 2006.
Officer QA Accomplishment as below:
To employ and implement strict quality standards.
Preparation of SOP’s
Vendor audits and their system evaluation
Inspection and testing of incoming raw material and packaging material.
Attending customer complaints.

Deepak Nitrite Limited
From Jan 2000 – Jan. 2001.
Trainee Chemist R & D Accomplishment as below:
Lab Scale trials for the project work.
Repeat trials for process improvement.
Pilot plant scale trials.
Plant scale trials for project hand over.