• Gender: Male
• Age: 35
• Designation: Receptionist
• Highest Education Level: 12th
• Preferred Country: India
• Notice Period: 30  Days
• Preferred Location: Andheri
• Work Experience: 11 Year(s)

Education

State Board of Maharashtra From Aakash Jr. Collage of Arts and Commerce Year 2009

State Board of Maharashtra From Siddhivinayak Vidyalaya Year 2006

Skill Sets

MS - CIT,
Internet surfing
Client relationship
Telephone enquiries
etiquette
Data entry,
Typing English

Work Experience

Receptionist
From : July 2022 to till date
Company Profile : Network Integrator providing end-to-end IT infrastructure solutions

Job Profile :
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens,forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
Assisted client's with travel needs via walk-in,inbound phone enquiries and outbound sales call to existing and former client's.
Provide end to end service while organising a trip from booking the tickets, reservation of hotels and creating itinerary.
Negotiable any customisation or modifications requested and accommodate to the best level.
Resolves and problems that arises regarding the trip for the customer.
Stay up-to-date on domestic and international travel trends
Investigated and resolved customer complaints to foster satisfaction.
Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
Developed, updated and maintained database of existing and potential customers in companys software.
Maintaining inventory for back office supplies,computers and work station.
Prepared schedule for back office task and employees daily function.
Ordered office supplies and used software to maintain database of suppliers contact.
Entered client info. database quickly and with minimal errors.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Relationship Executive as well as office assistant
From : March 2017 - Feb 2019
Company Profile : Businesses in the Car Rental. Also known for Car Rental, Travel Agents, Railway Ticketing Agents, Air Ticketing Agents, Tour Operators, Domestic Tour Packages, Domestic Air Ticketing Agents, Visa Assistance For Australia

Relationship Executive
From : Oct 2015 - July 2016
Company Profile : Hand Home Solutions Pvt Ltd

Back office assistant and Data entry operator
From : August 2014 - May 2015
Company Profile : Bharat Traders Mumbai

Tele caller
From : August 2009 - March 2014
Company Profile : Call 2connect Pvt Ltd and CD Infotech Pvt Ltd

Future Goals

To secure a challenging position that utilise my years of experience, while allowing me the opportunity to grow professionally