Bachelor of Commerce (BCom)
Skill List
• Business Development
• Sales and marketing
• Channel Management
Computer Skills
Diploma in Computer Programming from Cyber Solution, Mumbai.
Proficient in MS Word, Excel, PowerPoint, Outlook & ERP
Regional Sales Manager
From December 2019 to June 2021.
Company profile- Manufacturer, Exporters, Suppliers, Thermo, Thermo Bowl, Cooler Jugs,
Job profile-
Responsible for Sales in entire African Countries.
Developing and managing the Distributors network. - Identifying business opportunities through Market research. - Define suitable strategies for market entry & penetration.
Identify different sales channels in new market.
To handle the price negotiation as and when required.
Build a strong working relationship with companies and distributors, including colleagues. - Resolution of issues of customers.
Occasional Traveling to African Countries
Sales & Marketing Manager
From January 2014 to October 2019
Company profile- Provider of quality products and services to support the Mining
Job profile-
Providing leadership for the team and driving sales development.
Developing and managing the dealer network.
Directing branding and promotional campaigns.
To keep or get the information about the competitor’s activities.
Overseeing stock and inventory to ensure timely supplies.
Conduct market research, competitor and customer analysis
Melcom Group of Companies – Ghana – West Africa June 2009 to April 2013
Retail Store Manager/Branch Manager
Daily Morning briefing with entire staffs.
- Ensure all sales activity, planning and execution are at the highest level.
-Driving sales through maximizing team performance
- Motivate the sales team to meet sales objectives by training and mentoring staffs.
- Smooth operation of different events like Big Day, Buy More Get More, Beautiful Homes, Garments and Footwear
Festivals, Sunday Funday, Great Bargains Etc.…...
- Visual Merchandising.
- Availability of fast selling products on shelf.
- Handling Daily accounts, petty cash, refunds, cash deposits etc.
- Interacting with customers and resolving complaints.
- Inventory Controls.
- Receiving stocks from warehouse and resolving the issue of shrinkage and damages
Jacky’s Electronics – U.A.E & Uganda – East Africa February 2007 to December 2008
Shop In charge/Manager
Reliance Communication Center, Mumbai June 2005 to January 2007
Customer Support Executive
Crossword Stores, Mumbai March 2003 to May 2005
Customer Support Executive/Cashier
Haiko Stores, Mumbai June 2001 to February 2003
Customer Support Executive/Cashier
- Interaction with customers.
- Handling cash counter.
- Communicating with clients and customers about their experiences with a product or service
- Providing advice on purchasing products or services.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as
well as actions taken. Process orders, forms and applications.
- Customer Service.
- Attending Phone calls.
- Visual Merchandising.
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