• Gender: Male
• Age: 31
• Designation: Sales Co Coordinator
• Highest Education Level: Graduate - Degree
• Preferred Country: India
• Preferred Location: Mumbai
• Work Experience: 8.9 Year(s)

Education

Completed B.Com in year 2015 from Habib College of Commerce & Economics with first class b.
Completed 12th in year 2012 from Habib College with second class c.
Completed SSC in year 2010 from Rehmatbai Habib High

Skill Sets

Knowledge in Computer like MS Office, Excel, Power Point and Basic Tally.

Work Experience

Sales Coordinator
From - 15th October 2018 to till date
Company profile - manufacturer of wide range of precision engineered electronic measuring

Job profile -
Preparing quotations.
Answer inquiries through email, mobile and telephone.
Communicate before and after sending quotation / proposal.
Maintaining their record and updating comments in CRM.
Maintaining active relationship with other companies.
Making sales reports and monitoring cash flow status.
Stock allocation for dispatch material.
Co-ordinate with costumer for daily orders and material requirement.
Knowledge of ERP system / Tally.
Co-ordinate with logistics Releasing Sales Order & Proforma Invoice after receiving the order with the help of Tally / CRM. Payment Follow-up.
Tracking sales orders to ensure that they are scheduled and sent out on time.
Resolving any sales related issues with customers.
Ordering and ensuring the delivery of goods to customers.
Supporting the field sales team.
Making follow-up calls to confirm sakes orders or delivery dates.
Followup with clients on the same.
Updating clients details in CRM (Google Streak) Offering after-sales support to customers.
Communicating with customers before and after a sale.
Maintaining good relationships with existing clients to gain repeat business wherever possible.
Keeping data of dispatches and monthly sales

Customer Support Executive
From - 10th October 2016 to 08th August 2018
Company profile - The Company provides mobile credit and debit payment, merchant box, sms receipts

Job profile -
Used to take Inbound calls as a CSA for three months. Have retained merchants by making outbound calls for Two months. Maintaining healthy relationship with merchant. Ensuring that the merchant doesnt have any problem with the services, if they have any, then rectify immediately. Used to escalate Merchants query as per the issue to the concern Dept. Prepare Weekly report and analyse. Monthly initiative planning client wise.

Sales Executive
29th October 2015 to 29thSeptember 2016
Axis Bank