• Gender: Female
• Age: 45
• Designation: Sales Co-ordinator
• Highest Education Level: Graduate - Degree
• Preferred Country: India
• Notice Period: 30  Days
• Preferred Location: Ahmedabad
• Work Experience: 15.9 Year(s)

Education

B.Com. in 2003 from Calcutta University.

Skill Sets

MS Windows, MS Word,
MS Excel

Work Experience

Sales Coordinator
From 6th Mar ’17 – Till date
Company profile- manufacturer of high quality PP/BOPP Woven Fabric, Bags, Clear sheets, Ground Covers,

Job profile-
Generate new Customers, Co-ordinate with the them for the
orders and solve their quires.
Quote the price, co-ordinate with Production House regarding the order update.
Co-ordinate with the designer and making the final design and taking approval
for the customer.
Sampling.
Payment follow.
Dispatch follow up.

Customer Relationship Manager
From 15th July’13 – 31st Dec.‘16

Worked with Sun-Plant Business Ltd.
Department : - Sales & Marketing
Designation :- Correspondence Officer
Duration : - Working from December2011 – June 2013.

Worked with Eden Group
Department : - Customer Care
Designation :- Customization Incharge
Duration : - Working from December2009 – November 2011.

Working with Merlin Group
Department :- Customer Care
Designation :- Customer Care Executive
Duration :- Worked from 2007 April – December 2009.

Job profile-
Attending the customer’s enquires regarding projects, stage of construction etc. over phone.
Replying to the customers email queries.
Coordinate with project managers for the updating of the construction status.
Making daily entry of the payments received from the customer’s, issuing money receipts to the customers.
Regular follow-ups with the customers for the installment payments or banking related matters.
To assist our customers with the guidance of our legal for signing their agreement for sale.
Monthly meetings with our team and giving weekly or quarterly report to our Director
(Customization & Marketing).
Attending property Fair like (Realty Expo) by CREDAI BENGAL, SBI Home loan etc.
Handling registration procedure of the residential apartments.
Coordinate with the banks for the mortage of the projects and follow up for the payment.
Customization of the internal portions of the flats with the co-ordination of the Engineer and site incharge.
Put the property details in the websites.
Working with ERP.
Issuing demand letters from ERP and sending them through courier and mailing them to the repetitive customers.
Preparing approval sheets for change of owners name, joint-applicant, transfer sheets etc.
Handling the walk-in customers of different projects, which are allotted to me .
Handling the after sales services. Attending the booked customers on daily visit to our office.