• Gender: Female
• Age: 39
• Designation: SALES COORDINATOR & MIS EXECUTIVE
• Highest Education Level: Graduate - Degree
• Preferred Location: Mumbai
• Work Experience: 11.9 Year(s)

Education

T.Y.B.A from Kirti M. Doongursee College with 1st Class.
H.S.C from Kirti M. Doongursee College with 2nd Class.
S.S.C from Mahatma Jyotiba Phule Kanya School with 1st Class.

Skill Sets

SKILL SETS PROFICIENCY
Computing Platforms Windows XP, Windows 2010/Adv
Other Software Packages ?MS Word, Excel, Outlook & PowerPoint
?MS-CIT
?Oracle
?DTP [Desk Top Publishing] (Page Maker, Coral Draw & Photoshop)
Typewriting English @ 40 W.P.M

Work Experience

SALES COORDINATOR & MIS EXECUTIVE
From Jan 19 to Sep 20
Company profile- food production company based

Job profile-
Sales Invoice, Credit Note, Debit Note Preparation for Distributors & Direct Customer.
Generating Pan India MIS for Sales, Primary (ORACLE) & Secondary (Bizom) for Monthly Review of Target Allotted v/s Target Achieved for Incentives working
Verifying complete process of Monthly TADA expenses of Pan India Sales Employees - and updating AP Accounting employee wise expense under ERP ORACLE & Tally
Monitoring & preparing MIS for Pan India Monthly Freezer Sales v/s Target
Handling entire Bizom Process (New user creation, Inventory, Employee wise Outlet Mapping, Employee wise Area Mapping, Employee wise Distributor Mapping, - ID creation, PJP, Inventory, Distributor Data)
Track of Daily Pan India Collection and circulate MIS as per Target allotted
Monthly preparing and controlling Attendance of Sales Person without Errors.
Coordination with Logistic Team & Commercial Team
Maintaining our own store daily collection, Sales & reconciliation
Conducting perpetual stock taking/physical verification of stocks & reconciling with books,
Preparing distributors accounting - Distributor claim verifying the documents & process the same
Part of yearly budget preparation for Sales

SALES COORDINATOR
From Jun 16 to Dec 18
Company profile- Our varied array of products categories consists of solid wood, engineered wood, laminate wood, outdoor deck

Job profile-
Managing all the sales related activity of the company.
Tracking sales order to ensure that they are scheduled and sent out on time.
Supporting the field sales team.
Carrying out administrative tasks such as data input, processing information, Completing Paperwork and filing documents.
Resolving any sales related issues with customers.
Prepare Quotations/Sales Order/ Material Returned document in ERP(NAVISION)
Handling Supervisor / Runner Boys
Maintains Sample Stock data in Excel Format
Coordinating with branches regarding the booking of material/delivery schedule/payment.
Follow-up of payments.
Prepare MIS reports on Weekly/Monthly basis.
Updating Tracking MIS of Stock – IN - Transit.

Service Officer & MIS Executive
From Nov’13 – Oct’14
Ion Exchange India Ltd, Mumbai
Job profile-
Handling List of below activities in coordination with IT Department/Service Leaders/Other Departments.
Customer data upgradation in system & Modification in itrix as per demand.
Citrix - feedback sharing & providing input to correct the system and creating 2 Login ids
Handling system related issues, coordination & follow-up, Addition & deletion of SP data.
Preparing purchase order AMC contract & maintaining service agreements.
Look after the franchisee agreement, doing necessary follow-ups for its renewal before expiry, track all the active, de-active franchisees.
Monthly bill receipt verification & coordination.
Calling and collecting revenue to understand the status.
Preparing revenue collection report & MS/IC dues list.
Analyzing the bills, productivity report, and Target vs achievement of leaders.
Monthly monitoring report & complaint resolution process
Documents such as expense sheets, vouchers, salary slips, etc. are couriered to respective leaders.
Opening new code creation (DSA / Watermart / distributors) in the customer master DSA applications and agreements & handling MIS report – Watermart/DSA/Branch.
Co-ordinate with the team managers to prepare their petty cash vouchers & also look after the payment & collection of these vouchers.
Ensuring C&F stock position mailed by logistics is forwarded to branch/ DSA leaders.
Preparing target vs. achievement of Watermart & retailleaders.

Sales Coordinator & MIS EXECUTIVE
Bajaj Electrical s Ltd (Morphy Richards BU), Mumbai (Apr’10 – Oct’13) (Modern Format Retail & Trade Business)

Key Deliverables:
Raising Debit and Credit Memos for Schemes, Discount, Price Differences and others as per requirement.
Acting price controller in ERP for the MR Products.
New Code creation for Product and updating for each customer and changing the same as and when required.
Daily updating of MIS of stock for all India MR Products for Good, Bad, Active, Discontinued stock.
Updating Tracking MIS of Stock – IN - Transit.
Updating any report of sales as per management’s requirement.
Raising Purchase order for special movement required apart for budgeted Movement.
Maintaining MIS for Debit Memo/Credit Memo and Promoters Salary statement.

Vodafone, Mumbai (Aug’07 – Jan’09)
Customer Service Executive Key Deliverables:
Handling customer query (Correspondence through Letters)
Credit Limit update for Vodafone Mobile Number (Extension, New Accounts & Existing accounts)
Change of Plan Request (Corporate & Individual Accounts for Western Region)
Replying customer queries related to misinformation on any other wrong plans / Credit limit
Voice Problem, excess billing query, Itemized bill request, calling charges (Day / Night)
Report of Volumes of queries handled and closed in a Day / Weekly / Monthly.

A Graduate with More than Five years’ experience in Back office Operations and co-ordination with Telecom and Electrical Appliance sector and also specializing in MIS Activities.

Future Goals

Seeking for an opportunity to perform creative work and to use & apply my knowledge effectively in dynamic, growth oriented, learning and innovative environment.