• Gender: Male
• Age: 33
• Designation: Sales Coordinator
• Highest Education Level: Masters - Degree
• Preferred Country: India
• Preferred Location: Mumbai
• Work Experience: 9.4 Year(s)

Education

M.Sc.(Organic Chemistry) from The Institute Of Science, Mumbai with Final GPA 5.75 (B grade)
(Year-April 2015)
B.Sc.(Chemistry) from Bhavan's College, Mumbai with 77.13% (Year-March 2013)
Class XII (HSC) from Utkarsha Vidyalaya Jr. College, Virar with 65.33% (Year-Feb 2010)
Class X (SSC) from National English High School, Virar with 74.76% (Year-March 2008)

Skill Sets

Safety and First-aid
ISO 14001:2015 Revision
Personality Development
Good Manufacturing Practice
Sales meet

Work Experience

Sales Coordinator
From - 19th August 2019 to till date
Company profile - Textile Finishing Chemicals, Polyethylene Glycol Esters & Dioctyl Sodium Sulfosuccinate Manufacturer

Business Development Executive
From - 24th January 2018 till 10th August 2019
Company profile - Manufacturing, importing and Exporting an exotic range of Packaging

R&D Experience: New Product Development
Searching route of synthesis for new product from patents
Calculating norms and costing for the process
Literature search
Preparing Reaction Scheme of Products
Specifications
Thorough study of patent infringements
Submitting spectral data to RA & ADL. Studying XRPD data of products
Preparing SOPs
Documentation
Directly reporting to R&D Manager for New product related queries from QA dept
Solving the queries
Implementation of QMS in R&D dept with assistance of QA dept

Sales & Marketing/Business Development Experience:
Handling sales and marketing strategies
Coordinating with our tentative customers for any product related query
Calling prospective customers, taking follow up from newly generated customer
Handling negotiation, Invoice, Dispatch, Payment etc
Generating new leads and creating opportunities
Studying the market and channelizing new strategies

Sales Coordinator Experience:
Sales:
Coordinating with existing customers on monthly basis for product requirement.
Regular follow up to regular customers and prospective customers.
Price negotiation and finalization.
Sending sample for trials. Tracking the sample status and informing customers.
Take advice from superior regarding price for big customers.
Submitting quotations and Proforma invoice.
Follow up for Purchase orders. Contribute to overall customer satisfaction by promptly answering
emails and handling orders by phone.
Taking care of the logistics/transport i.e. confirming booking place, price, GST number, etc.
Follow up for payment.
Making Buyer Registration Forms after confirming all the details from customer.
Sending dispatch details/LR copy if not sent from dispatch team.
Handling Inbound & Outbound Calls.
Replying to all customer query by email.
Emailing documents to the customers as required.
Customer portal updates.
Handling other backend work such as scrutinizing documents, filing documents, maintenance of
customer records.
Maintaining record of price list, customer complaint list, purchase orders, sample sent and new
customers developed.
Generating various reports required by superiors.
Managing monthly reports.
Escalations to other team if any orders, customer complaint, rejections, technical query, etc.
Maintaining positive business relationships to ensure future sales.

IndiaMart/TradeIndia:
Attending inbound inquiries.
Replying to Lead Manager inquiries. Calling the customers and providing them information of our products.
Product details sent through email and WhatsApp as per customer requirement.
Taking Buyleads and working on them.
Handling IndiaMart portal updates, changes, etc.
Attending meeting with the account manager to discuss upgrades or issues.
TradeIndia portal development and updates.
Handling relevant inquiries

Export:
Follow up for requirement.
Discuss with superior if any change in specifications or upgrades.
Calculate the cost on FOB or CIF basis.
Take freight charges from shipping line.
Send Proforma Invoice.
Follow up for purchase order and payment.
Planning dispatch date in coordination with production and dispatch team.
Documentation Checklist, Invoice, packing list, MSDS, COO draft, BL draft, etc.
Sending documents to customer for approval.
Coordination with shipping line for smooth dispatch and receipt at destination.
Proof of Export documents given to accounts.
Solving queries related to customs other departments proactively.
Documentation:
Preparing Product Data Sheet.
Preparing MSDS.
Preparing COA, if required.
Vendor registration forms.
APEO/NPEO declarations, restricted items declaration, etc.
Documents as requested from customers.

Tenders:
Specifications checked with superior and preparation for filing the tender.
Documents downloaded from the online site and bifurcation for which ones to be filled.
Sort necessary attachments, arrange DSC, etc.
Uploading documents at the given date and time.
Note the date and time of tender opening, checking the status.
Address the techno commercial queries.
If tender won then required documents submitted by email or uploading online.
Certifications:

GOTS:
Take quotation from different agencies and finalize.
Sending sample for testing.
Documentation as per required standards, product stewardship.
Deviations handled from time to time.
Support to factory for onsite audit.
Audit related documentation and preparation.
Compliance of the queries raised during audit.
Regular follow up till we get final certificate.

REACH:
Take quotation from different agencies and finalise.
Sending sample for testing.
Documentation as per required standards.
Export Sample courier:
Take quotations from different courier companies and finalise. Inform sample request to factory. Prepare documents as per shipment requirement like Invoice, Non-Haz letter, Authorisation
certificate, etc.
If paid sample then follow up with customer for advance payment. Share necessary documents to
accounts team after sample is couriered.
Share tracking detail with customer and upon receipt follow up for sample evaluation status.
Sample testing from other labs:
Take quotations from different labs and finalise. Sending sample for testing.
Documentation.
Reporting to the supervisor about the test results.