We are hiring Sales Coordinator for our company.
Process orders via email or phone
Check data accuracy in orders and invoices
Contact clients to obtain missing information or answer queries
Liaise with the Logistics department to ensure timely deliveries
Maintain and update sales and customer records
Develop monthly sales reports
Communicate important feedback from customers internally
Ensure sales targets are met and report any deviations
Provide troubleshooting assistance for customer orders, account statuses and relevant problems
Understand Customer Requirements - Internal NPD team
Planning Dispatch Schedule with the help of Production team.
Keep record of sales trends
Stay up-to-date with new product and feature launches and ensure sales team is on board
Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience
Suggest sales process improvements
Requirements and skills
Proven work experience as a Sales support specialist or Sales support associate or Sales Coordination
Hands on experience with ERP and CRM systems
Proficiency with MS Office Suite, particularly MS Excel
In-depth understanding of sales principles and customer service practices
Excellent communication skills
Analytical and multitasking skills
Teamwork and motivational skills
Minimum 1yrs Exp in Sales coordination.
Any Graduate
Experience - Min 3 year
Salary – up to 25000
Location – Rajkot
Leading manufacture plastic box item.
Copyright © 2003 - 2015 Smartech Global Solutions Ltd. All rights reserved. Designed by Plastemart.com