• Gender: Female
• Age: 51
• Designation: Senior Executive
• Highest Education Level: Masters - Degree
• Preferred Country: UAE
• Preferred Location: Dubai, Jebel Ali
• Work Experience: 26.6 Year(s)

Education

Post Graduate Diploma in Import / Export, Indian Institute of Materials Management 2000
Master of Commerce in Economics, M.S. University of Baroda, India 1998
Bachelor of Commerce in Accounting & Auditing, M. S. University of Baroda, India 1995

Skill Sets

MS Office
ERP, SAP,Tally
Skilled in accounting functions
Handling of office documentations
Customer Service, Sales Coordination,

Work Experience

Senior Executive – Sales.
Executive – Supply Chain Department
Nov 2008 – Jan 2012
Company Profile:A Chemical Distribution company which offers Polymer Additives and Specialty Chemicals to Indian Polymer, Chemical and Pharma industry.
Job Profile:
Sales & Marketing
Competencies in aggressive sales and marketing, results-oriented client relations, business development, customer service and sales operations.
Adopt strategic and systematic approach on sales & marketing of growing businesses; carry out business planning, implementation, supervision and stay ahead of competitive markets.
Work with the team in identifying product characteristics that will appeal to consumers.
Uphold knowledge of all product lines, policies/ procedures and support services of the company. Handle product management, create awareness and heighten brand image in target market.
Set up market research studies and collection of data used to identify demand for products.
Understand the prevailing market trends and issues; analyze it’s impact towards the business in long run and further devise strategy to oppose any possible business threat.
Be an active participant in trade shows, exhibitions, or product launches to promote company products, simplify penetration of market and increase market share.
Share best practices, ideas, approaches, know-how, cross-selling opportunities and market-knowledge between various groups across the organization.
Reported to the Director and single-handedly administered Maharashtra Region (Plastic Industry)
Negotiated prices and logistics by coordinating directly with the principals.
Communicated daily with customers, obtained orders, took care of logistics, negotiated price with clients, added new customers to the list, launched new products and accomplished trails.
Regularly oversaw smooth clients schedule and monthly requirements along with logistics.
Provided assistance to finance department and team members by maintaining cash flow.
Managed preparation of reports like weekly – monthly sales reports, monthly sales forecast – progress report, pending order status and product wise sales including annual budget, inventory management.
Conducted PowerPoint presentation on a quarterly, semi-annually and yearly basis.

Business Development
Understand and engage with key markets, clients, industry sectors and identify potential business development opportunities.
Create new business; explore potential markets and develop business relationships.
Direct business development initiatives to achieve financial results as per strategy and plans.
Define, set and impose market and distribution strategy as well as enterprise growth opportunities in line with strategy and within correct levels of authority.

Customer Service
Act as the first point of contact for customers on behalf of the organization.
Accord the highest attention to customers and use customer service skills to heighten the sales opportunity of each customer contact. Keep records of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken.
Respond to customer enquiries and problems by providing information and suggest stock selection; ensure understanding and fulfillment of all customer needs.
Contribute to the establishment and development of organization’s goodwill and reputation.
Possess excellent communication skills to deal with customers, employees, and management.

Executive – Supply Chain Department, Monachem Additives Pvt. Ltd
Facilitated annual budget planning from marketing, yearly order, inventory and material booking.
Handled procurements such as order placement, shipments tracking and stock taking of all 4 warehouses
Managed internal PO’s from Marketing Department, verifying Internal PO’s, forwarding necessary documents along with Internal P.O to logistics department and execution of timely dispatches and providing timely dispatch details to the sales & marketing team.
Organized principal wise product in transit (ETD-ETA) with complete bookings as well as pipeline (confirmed order, ETD-ETA awaited) with bookings.
Checked materials received date at the warehouse from port and ordered value with individual product rates.
Prepared complete inventory displaying individual stock positions in the entire warehouse, which include BM wise quantities at the warehouse indicating approx value of all stocks.
Directed uploading of land cost on Google after receipt of material and related documents with CVD.
Following up / tracking of orders placed on principals, managed bill of entry number, updated operations master file and created a much easier / faster COA availability.
Ensured availability of all associated documents on products and sales reports to sales & marketing team including director. Organized MIS – Management Information System reports for sales and operations.
Performed and provided on time dispatch of information to sales & marketing team.

Executive Accounts
Nov 2007 – Oct 2008
Company Profile:Leading Pharmaceutical Company since 25 years. The Factory is located at Ankleshwar & Commercial office at Baroda.

Accounts Officer
Feb 2007 – Oct 2007
Transmetal Ltd., India
Company Profile: Leading company involved in manufacturing chemicals
Job Profile:
Accountable of purchase bills passing, Tally data entry and supplier’s payments.
Prepared landed cost, on time service tax register and checked expenditures
Made timely client payments, liaised with stores departments for stock & reconciliation of inward / outward stocks.

Accounts Assistant
Jun 2000 – Jan 2007
Jyoti Ltd, India
Company Profile: Jyoti Ltd is a leading ISO 9001 engineering company since the last 65 years involved in manufacturing and marketing a wide range of electrical and hydraulic engineering equipment.
Job Profile:
In charged of Management Information Service (MIS) reports generation.
Handled preparation and maintenance of various books of accounts such as purchase, sales, bank book, party ledger and expense register.
Supervised routine banking operations like correspondence and coordination of work with banks such as opening of LC’s, bank guaranties , overdraft facilities etc, audited and accounted the entire branch account and group of companies.
Directed daily cash flow statement preparation; maintained daily collection and capital register, reported to top management; performed import of bills auditing and posting. Checked monthly sales, purchase and client ledgers.

Accounts Clerk : Jul 1999 – Oct 1999
Accounts Clerk: Dec 1996 – Dec 1997
Navrachana Higher Secondary School, India
Job Profile:
Assisted in administering office; prepared and maintained various books of accounts like purchase, sales, bank book, party ledger and expense register.
Maintained school fees, managed daily school costs, prepared supplier’s payments, daily correspondence and kept school leaving register plus office files

Future Goals

To utilise my skills for the company and to achieve a higher position