• Gender: Male
• Age: 37
• Designation: Senior Executive
• Highest Education Level: Masters - Degree
• Notice Period: 30  Days
• Work Experience: 16.3 Year(s)

Education

Pursuing MBA in Marketing From Sikkim Manipal University 

B.Com From Baruneswar Mahavidyalaya, Utkal University 

12th From kharaswat Mahavidyalaya, Utkal University, 

10th From K.C. High School, B.S.E

Skill Sets

Languages known: Basic of C, C++, SAP, ERP
Designing S/W: Basic of Auto cad
Operating System: WIN98, WIN2000, WINXP

Work Experience

Sr. Executive - Sales & Marketing
Since Jul 2011
Company Profile: (ISO & TS Certified) Manufacturer of all rubber parts & Extrusion parts & Big Hoses for Automobile Sector(OEM’s)
Job Profile:
Tier 1 Auto Unit into OEM Sales Handling top Auto OEMs like Tata Motors Ltd. & Hero moto corp Ltd
Deal with Vendor to Vendor Customer’s Rockman industry, AGI, Auto fit, Munjal Auto, Meenakshi Polymers, Lifelong, Hema, Lumax & Chheda.
Have kept in regular touch with customer to get more information and to increase SOB for our company.
Vendor Development & product development to increase our sales value.
Have kept in regular touch with customer to ensuring zero customer complaint.
Closed Co-ordination with customer & operators handling our product at customer end and on time supply.
Closed loops feedback on quality & supply from customer and co-ordinate with internal team for customer satisfaction.
Have kept in regular touch with customer and ensuring customer satisfaction.
Have kept in regular touch with HQ at Manesar to improve the business.
Maintained Monthly MIS reports & daily SOB.
Interfacing with ERP & SRM system to perform various jobs.
Maintaining inventory of all part for all customer (Inventory control & Management)
Coordination with logistics to dispatch material on time.
Conducting half yearly customer satisfaction survey.
Monitoring Engineering Change Note (ECN)& rate amendment (RM Price Change).
Collect P.O from customer
Submit supplementary to customer.

Customer Care Executive (Clint- Airtel)
May 2009 to July 2011
Company Profile: Providing customer relationship over phone to solve customer queries, complain & request.
Job Profile:
Interacting with customer over Phone.
Solving customer complain, request & queries
Approaching customer to make sales of Airtel Service
Maintaining quality, ICE & AHT

Future Goals

A responsible and challenging position that will allow me to explore my capabilities, skills and sense of dedication towards my duties with a sole aim of seeing the progress of the organization and contributing quality ideas and work for an Organization where there is an ample scope for individual as well as organization growth.