Ref. No. : CA - 9517 - (Sales and Services - Others – with 31.6 years in Plastic Industry)

Education

Pursuing Diploma In Management From Indira Gandhi National Open University, Through Distance Education.
Diploma In Automobile Engineering From Maharashtra Technical Education Board With 60% In 1993
S.S.C from G.S.E.B With 60% In 1985

Skill Sets

Strong analytical and man management skills, interpersonal and communication skills.
Well versed in MS Word, Excel, Tally and Internet Operations.

Work Experience

Sale Coordinator / Customer Service
Since January 2010
Company Profile: One of the leading plastic packaging company in India manufacturing carry bags, etc
Job Profile :-
To introduce our company and send product profile, company profile and samples of our product for their reference.
Coordinating between the sales team, costing department, accounts department, production & stores to ensure company business objectives are met.
Building and maintaining healthy business relations with customers, enhancing customer satisfaction matrices by providing excellent service.
To be responsible for accurate and timely issue of quotations and Proforma invoice to our customer as required in coordination with sales/marketing executive and costing department.
Update outstanding purchase order, changes in customer information and process delivery order. Entering sales order in Tally.

Telemarketing Executive
January 2008 - July 2009
Job Profile :-
Work involved out bond sales calls to clients in United Kingdom, interact with them and convince them to use the accounting services of the company.
Introduce our company and explain the services we provide as well as the advantages of joining.
Identifying potential segments and planning sales strategies.
Maintaining and developing relationship with existing clients and generating referrals.

Insurance Verifier
June 2007 To January 2008
Billed Right (U.S.A Based It Enabled Service Co.)
Job Profile :-
As a verifier, had to interact with the insurance companies on behalf of the doctors and verify details of the clients about their medical and health insurance.
Meeting the verification deadlines and minimize the turnaround time.
Responsible for sending the verification reports to the concerned doctor.
Was successful in handling the verification cases of more than one doctor.
Training the new recruits

Supervisor
February 2000 - May 2007
Volga Auto Point
Job Profile :-
As a supervisor was responsible for building and maintaining healthy business relations with customers, enhancing customer satisfaction matrices by achieving and maintaining the turnaround time and also by providing excellent service.
Handling customer grievances and providing prompt solutions.
Maintaining a proper discipline and supervising the day to day job work. Conduct interviews and select the right candidate for the right job. Look into employee’s grievances, promotions and increments.

Active Partner
April 1993 - January 2000
Rishab Convenience Store
Job Profile :-
Handling purchase, sales and customer service for the merchandise.
Exploring potential business avenues thereby achieving increased business growth and initial market development.
Building and maintaining healthy business relations with customers, enhancing customer satisfaction matrices by achieving timely delivery.
Handling customer grievances and providing prompt solutions.

Future Goals

Seeking for the challenging and rewarding position as an executive in the Sales Coordinator / customer service area where my progressive experience will be further developed and utilized towards the ultimate objective of personal growth as well as organizational growth.

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