Ref. No. : CA - 16877 - (HRD – with 33.1 years in Plastic Industry)

Education

MBA From Human Resource Management from Symbiosis Center of Distance Learning, Symbiosis Year 2015

Diploma From HRM, National Institute of Labour Education & Management IN Chennai Year 2004

Bachelor of Commerce From Calcutta University, in Kolkata Year 1985

Skill Sets

Entire gamut of Human Resource Management
Enterprising HR generalist with proven success in partnering with MNC and other large enterprises in the IT industry to build and scale up a high-performing and engaged workforce, and augment business productivity and growth
19+ years of progressive experience, recognised for mobilising resources and creating metrics-driven strategies for performance appraisal, talent acquisition and retention, employee engagement, and employee relations
Expertise in developing capable teams and collaborating with stakeholders worldwide in start-up and established environments, aligning HR policies and processes to dynamic business needs, and managing vendors

Work Experience

Senior Director, HR 
Since Jan 2014 to Mar 2015
Company Profile: US-based IT product development and services organisation, providing solutions for HIE-enabled population health management infrastructure, which help healthcare organizations to overcome interoperability issues
Job Profile:
Directed HR initiatives and created formal policies for operations and employees in India (650+)and USA (130+) with a team of 12 people and a budget of USD 200,000.Took on the global mandate within 6 months of joining,prepared cost structures for the HR budget,collaborated with the core management team on spend decisions,and handled planning for performance appraisal,organisation development,recruitment,training,and L&D.

Transformation Strategy: Created a smoothly functioning and vibrant work culture, increased employee retention, productivity and sense of ownership, instituted best practices for employee relations and engagement, and enabled higher productivity by facilitating knowledge management
Builta structured on-boarding process (HIPAA-compliant), developed performance management metrics, defined KPIs in coordination with delivery heads, and enabled acceptance of changes across the organisation; ramped up the team in India from 160+ to 650+ and in USA from 50+ to 130+

Organisational Efficiency:
Reduced recruitment costs by 65% over 1 year by developing in-house capabilities and controlling the hiring system for 70+ modules in the product
Acquired the desired technical talent and experience by employing non-traditional avenues of recruitment, including hackathons and technology development conferences
Generated interest in training and projects by introducing CBT programs for cross-module expertise and enabling SME certification, which accelerated integration of new employees and reduced implementation costs
Built the L&D framework in USA and increased involvement of US employees, which was highly appreciated
M&A: Contributed to due diligence during acquisition of ZeOmega by a US-based company; the cross-module expertise initiative was a significant selling point

Founder/Freelance Consultant
Feb 2012 to Dec 2013
Job Profile:
Provided strategic guidance to multiple companies on training modules and methodologies for technical as well as soft and behavioural skills, in addition to serving as guest lecturer at various engineering colleges
Developed the recruitment and training process for a mid-size BPO, created the business and training strategy for a start-up headhunting consultancy, and conducted workshops for a newly set up educational institute

Vice President – Human Resources Reported to the CEO
Feb 2011 to Jan 2012
Company Name: Inatech Infosolutions, Bangalore
Company Profile: Global provider of cloud software and IT Services in the Oil Trading, Marine, Manufacturing, Retail and Logistics industries.
Job Profile: 
Led a 5-member team and managed comprehensive HR operations encompassing 135 employees in Bangalore and 75 people in Chennai. Handled performance management, recruitment, culture-building, and training and development.

Organisational Restructuring:
Facilitated demerger of Inatech from Calsoft, reduced attrition from 25% to 9% through retention initiatives, and filled several critical positions, with closure of almost 45 offers in a month
Reduced recruitment costs by 45% by deploying cost-effective search and compensation strategies

Strategic Planning:
Formalised HR policies, introduced a performance appraisal process and brought in stability for delivery operations during a time of upheaval, which improved customer satisfaction and growth
Inculcated a robust work culture across the organisation, gained employee buy-in through targeted workshops, and provided counselling and training for rapid acclimatisation and development

Director – Recruiting | Director – Human Resources
Feb 2007 to Nov 2010
Company Name: Cibersites India
Company Profile:A global IT solutions and consulting company with close to 6,500 people, Ciber has offices in 15 countries on 4 continents
Job Profile:
Business Partnership:
Supported business growth over 3 years by developing the recruitment team from 7 to 20 and increasing employee strength from 125 to 1400+ people spread across 2 locations (Chennai and Bangalore)
Coordinated with vendorstocreate and retain interest for swift and targeted recruitment, minimised offer rejections, and enabled cross-functional training for optimal resource utilisation
Reduced cost of recruitment and strengthened talent retention by establishing a process and metrics-driven approach, developing effective strategies, and communicating the intent to employees
Synchronised the HR information system with operations in USA and customised the performance management system (PMS) for India

Project Management:
Set up the development centre in Chennai for a single-client project within 6 months, with a new team of 125 members, processes and SOPs, and the HRIS (PeopleSoft); upon request in 2011, provided guidance on establishing a new unit in Hyderabad

M&A:
Played a key role in 2 M&A engagements: post-merger integration for the acquisition in 2007, followed by due diligence to post-merger integration in 2010, when Ciber acquired Iteamic Private Limited

Senior Manager – Human Resource Management
Nov 2004 to Jan 2007
Company Name: Span Systems
Company Profile: Software services provider, catering to theBFSI, healthcare, retail, and logistics sectors.SPAN is ranked among the Top 10 Best IT Employers to work for in India, and its employee attrition is among the lowest
Job Profile:
Change Management:
Took on and accomplished mandate to establish and scale up a separate HR function; builtcomprehensive policies,processes and practices geared toward an inspiring environment, ensured productive employee relations,and implemented effective employee engagement programs

Performance Optimisation:
Positioned HR as a business partner by defining competency metrics and creating a hierarchy,titles and C&B structures, which improved productivity and enabled performance-based growth paths
Facilitated development of the HRIS including an online performance appraisal system, built capabilities for future growth, and ensured training sessions for all functional and technical skills

Talent Acquisition:
Led a 3-member team and managed recruitment strategies in coordination with vendors to attract the right kind of talent by increasing brand visibility and mindshare amongst prospective candidates 
Enabled ramp-up of the team from 90 to 450 people by implementing employee referral programs and supporting off-campus and other recruitment avenues

Assistant Manager – Human Resource Management
Dec 2000 to Apr 2003
Company Name: TCG Software
Company Profile: Provides IT solutions in the areas of analytics, mobility, security and strategic application development
Job Profile:
Recruitment: Played a key role in scaling up operations and managing recruitment to fill leadership positions such as VP, program manager and functional head; also handled lateral andon-campus hiring

Policy & Process Development:Developed the HRIS and redrafted HR policies to align with prevailing practices, along with designing and implementing new processes for manpower planning and training and development

Executive – HR
May 1996 to Mar 1998
Company Name: Techna Consultancy

Executive – RMG Resource Management Group
Jun 1998 to Nov 2000
Company Name:HCL Infosystems Limited

Future Goals

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