• Gender: Male
• Age: 48
• Designation: Senior Manager
• Highest Education Level: Post Graduate Diploma
• Preferred Country: India
• Notice Period: 30  Days
• Work Experience: 20.3 Year(s)

Education

Post Graduate Diploma in Plastic Processing and Testing Technology From CIPET University, Kolkata, in 2002

Bachelor of Science in Chemistry From Utkal University, Orissa, India, in 1998.

Skill Sets

Quality Driven, Time Management, Target Oriented Positive Attitude, Self-motivated , Team Leadership.

Experience, including 4+ years experience in the UAE, with proven track record in quality control, quality management system, operational quality, vendor development and audit, good manufacturing practice, good laboratory practice and Internal Audit of department, Analysis, Control of production rejection, and people management largely in the Plastic Packaging/ manufacturing industry. Cost saving to company in various project, Competency in overseeing all quality management system for company, including development in quality control as well as minimize customer complain and maximize customer satisfaction for the growth of company.

Work Experience

Sr. Manager QA/QC & IBC Assembly Head
Since Nov 2017
Company Profile: Leading manufacture of polymer Product. specializing in the manufacture of Plastic Blow molded Drums and Carboys 20 ltr to 250 ltr capacity, Injection Molded Pails & Buckets 15 ltr to 20 ltr as well as Intermidiate Bulk Container, capacity 1000 ltr and supplied to Worlds Major DOW Chem, Nalco, Clariant, Servo, Gulf Oil, Suez Water Technologies, National Paints, Apar And Many More Chemical And Petrochemical Industry.
Job Profile:
Responsible for providing clear leadership for the development of an environment focoused on Quality.
Customer specifications – understand and interpret customer requirements; convert into manufacturing requirements (define necessary inspection and critical process control points and required methodologies)
Customer complaint response and tracking – Monitor complaint type and frequency to verify effectiveness of corrective actions.
Regulatory compliance – Define, implement and monitor the systems required to ensure compliance (GMP’s, required certifications, sanitation, customer audit requirements)
Definition, development, implementation and monitoring of in-plant inspection points and frequency necessary to met customer compliance.
Definition, develop, train, implement and monitor of process control points and improvements necessary for defect elimination.
Continued evaluation of procedures, in all areas of responsibility, for best practices, particularly in the areas of Safety and efficiency.
Work as required with Engineering Team, Sales, and Customer Service in completing the above responsibilities & Perform miscellaneous related duties as assigned by general manager or CEO.
Develop Quality process links with customers inline with the Quality Management System (QMS), Production part Approval(PPAP), Control Plans, supplier quality assurance(SQA) processes and oversee continued compliance and embedding across the business .
Responsible for maintaining relationships with customers and suppliers to maximize profit potential and ensure efficiency .
Manage audit program as well as supplier development & improvement and play a key role in ensuring project deliveries .
Implement all releavent procedures described in the quality management system & ensure that all necessary system & procedures are in place to satisfy all customers requirements and audit .
Undertake internal & process audits of the quality management system. Management of quality engineers, Technician and supervisors in the sign off of parts and the resolution of internal /external quality concerns .
Responsible for the preparation and review of analytical method validation protocol and report . Develop and administer various quality operating system plan and procedures .

Cost Saving Project Responsibility:
Develop and sustain cost saving project in company.
Cost saved for company through using different techniques like man, machine, Material and mold.
Saved cost for company annually up to hundred thousand AED. {Reporting to COO}

QA Manager & MR
Apr 2016 to Sept 2017
Company Profile: Specializing in the manufacture of plastic injection and blow moulded products - plastic caps, closures, PET bottles and HDPE bottles as well as the fabrication of metal cans. is (An ISO 9001:2008 & HACCP Certified company),
Job Profile:
(Reporting to the CEO)
Strategic 
Ensure achievement of Quality objectives defined for the unit.
Plan and conduct regular system/ process audits in the unit.
Identify critical control parameters with the help of production & process engineers.
Identify stated and implied needs of customers in relation to the product quality and product safety.
Operational
Responsible to develop the Quality objectives and guidelines for the unit. Responsible to ensure regular communication in the unit for awareness of quality issues across all departments.
Responsible for conducting timely internal audits at the unit and ensure conformity in systems and processes in accordance with ISO standards.
Manage and Maintain all aspects of the facility accreditation's
Conduct annual Management review in compliance with ISO standards.
Ensure effective root cause analysis and corrective action for internal and external quality concerns and request.
Report on timely basis to executive management on the performance of quality systems, any non compliance issues and recommended action.
Responsible to manage documents related to quality system guidelines Implement technical staff training, guidance and motivation techniques in support of overall accountability of quality service to customers.
Liaise with allied departments from time to time for matters related to operational and business requirements. Guided, supervised and trained personnel in QA process and methodologies 
Responsible to ensure 100% compliance to all statutory requirements and liaise with regulatory authorities
Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews
Meets quality assurance financial objectives by estimating requirements, preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective actions.

Quality Assurance
Responsible to establish quality control measures at the identified critical control parameters.
Responsible to ensure all quality related issues are resolved on time.
Responsible for execution of inspection and quality check of inbound and outbound material in case of any deviations, take corrective actions accordingly.
Responsible for Operate and maintain the Unit Testing Labs. Implemented usage of effective procedures to ensure quality of finished products 
Develops quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures, monitoring inventories
Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence, determining operational and performance qualification, writing and updating quality assurance procedures.
Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits investigating customer complaints. Collaborating with other members of management to develop new product and engineering designs.

Vendor Management 
Responsible to assess supplier product quality on regular basis and guide them to achieve consistency in quality.
Declare results of supplier audits and drive corrective actions in case of any deviation observed.
Interact with supplier regularly and ensure implementation of the planned corrective actions. 

Customer Management 
Handle quality concerns at the customer end and ensure their resolution with the defined time frame.
Responsible to ensure the produced products are as per the specification set by the Customers, in case of any deviations, must escalate the same to Customers and take measures to fill in
Responsible for all customer complaints and carrying out investigation and verification of corrective actions
Responsible for implementing the documentation regarding compliance's and questionnaires requested by customers.
Responsible for co coordinating all customers Audit as well as third party audit.

Developmental
Responsible to Coordinate with Trainers and Consultants and company departments on all matters related to documentation preparation and training.
Carry out performance appraisals; assess capability, and training needs of individuals in the team
Complying with company policies, with all standards such as ISO 9001:2008, 14001:2004, OHSAS 18001:2007, 22000, HACCP etc.
Responsible for New Product development measures.
Willingness to delegate responsibility and to work with others and coach them to develop their capabilities
As a team member, the ability and desire to work cooperatively with others on a team; as a team leader, interest, skill, and success in getting groups to learn to work together cooperatively.
Responsible to coordinate with sales & marketing, purchase department.
Knowledge of Polymers like PP, PE, HDPE, LDPE, PET, HIPS, PC, ABS, GPPS, PBT and PMMA etc and its application in industry.


QA Manager & MR
Oct 2014 to Mar 2016
Company Name: National Plastic Factory Llc.
Company Profile: Is an ISO 9001:2008, ISO 14001:2004, HACCP and 18001:2006 certified companies, leading manufacturer of caps, containers and PET & PP, HDPE bottles for worlds renowned Reckeit Benckiser, Dabur Internal Ltd, Himalaya Healthcare Ltd, Iffco, Scitra, Oman Insecticides etc.
Job Profile :
Reported to the General Manager-Plant

Assistant Manager -QC
May 2012 to Aug 2014
Company Name: Fancy Fittings Ltd.
Job Profile :
Reported to the General Manager

Senior Engineer -QC
Jan 2009 to Apr 2012
Company Name: Creative Containers Ltd.
Job Profile :
Reported to the Quality Assurance Manager

Engineer Executive -QC
Sept 2006 to Dec 2008
Company Name: Badve Engineering Ltd.
Job Profile :
Reported to the Quality Assurance Manager

Trainee Engineer -QC
Jan 2003 to Aug 2006
Company Name: Prayag Polymers P.ltd.
(Reported to the Asst. Manager Production)

Achievements:
Identified and developed new cost saving plan through putting new ideas for Master batches and Raw Material.
Introduced new quality tools and procedures to reduce rejection in plant.
Participated in various Training Program for quality awareness of product.

Additional Education & Training Attend
Lead Auditor Training in ISO 9001:2008 From International Business Center, Gujarat, India (2012).
ISO 9001:2015 From International Business Center, Gujarat, India (2014).
Kaizen, 5S &Waste management From International Business Center, Gujarat, India (2014).
Fire Safety & First Aid at Sharjah Civil defence UAE.

Quality Management Professional
Working as Quality Control Manager and offers 16 years experience, including 4+ years experience in the UAE, with proven track record in quality control quality management system, operational quality, vendor development and audit, good manufacturing practice, good laboratory practice and Internal Audit of department, Analysis, Control of production rejection, and people management largely in the Plastic Packaging/ manufacturing industry. Cost saving to company in various project Competency in overseeing all quality management system for company, including development in quality control as well as minimize customer complain and maximize customer satisfaction for the growth of company.

Profile Overview
Proven ability to implement cost control policies for quality control department to drive operations & achieve profitability objectives of company.
Key planner for implementations of integrated management system (IMS/QMS) for company.
Goal Oriented person with good communication, presentation, interpersonal, negotiation and relationship building skills with customers and vendors.
Established quality management system and implement different quality tools for cost saving in company.
Hands on experience and expertise in managing entire breadth of quality control operations inclusive of controlling of in house rejection, control of customer complaints and new product management.
Capability in building long lasting relationship with customers based on their satisfaction.
A team player, with ability to get things done by persuasion, example-setting & enthusiasm without the necessity to resort direct line instructions
Positive attitude to inspire direct deportees, functional teams, & other departments to surpass quality targets.
Ambitious with leadership skills to contribute towards the organization’s growth and development.
Ability to manage multiple tasks, with drive to prioritize on jobs, and complete within the set time limit
Proven track record in designing of quality system in company & co coordinating with Purchase & marketing departments.
Familiarity with Microsoft Office and good presentation skills in Microsoft power point & other computer related works. 
Process Improvement, Analyzing Information, Strategic Planning, Verbal Communication, Informing Others, Attention to Detail, Thoroughness.

Future Goals

Growth