• Gender: Female
• Age: 41
• Designation: Senior Sales Coordinator
• Highest Education Level: Graduate - Degree
• Preferred Country: India
• Preferred Location: Mumbai
• Work Experience: 14.6 Year(s)

Education

Bachelors in Arts Ruia College University of Mumbai 2006 First Class

H.S.C Ruia College Maharashtra State Board 2002

First Class S.S.C I.E.S King George English Medium School Maharashtra State Board 2000 Second Class

Skill Sets

Proficient with MS Word, MS Excel, Internet.

Work Experience

Senior Sales Coordinator
From - November 2022 till date.
Company Profile - Manufacturing of Mens T-Shirts, Formal Shirts, Mens Pant.

Job Profile - Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
Managing budgets for expenses like bonuses, marketing, and travel.
Making the company products and services as attractive to potential customers as possible.


Executive Assistant and Back Office Manager
From - August 2009 to February 2022
Company Profile - Manufacturing of testing equipment for paper, paper board and paper products

Job Profile - Handling office correspondence and documentation.
Maintaining registers and excel sheet for Purchase and Sales and preparing delivery challans.
Handling telephonic enquirers for Purchase, Spare parts and for AMC of machines.
Preparing and maintaining Party Master in Excel for Sales and servicing of machines and handling stock.
Preparing Quotation Proforma Invoices for Spare parts of machines and for AMC of machines.
Preparing Quotations for Machines.
Co-coordinating for the dispatch and Installation of Machine.
Preparing Order Acknowledgment for Machines and Spares parts.
Updating payment received from clients in the excel sheet and taking follow ups for the payment.
Co-coordinating for the repairing of machine parts with Factory in charge.
Maintaining Attendance register of staff.
Preparing monthly schedules for service engineers.
Coordinating with service engineers and clients.
Making stamp receipt of AMC payment.
Updating company software and making entries for AMC in software.
Making Order Acknowledgement of Purchase Order and Work Order.
E-mail correspondence with clients.
Taking Quotation from Advertising agencies and finalizing it.
Conducting preliminary round of interview for new recruitment in office.
Handling international clients for sales and servicing of machines.
To coordinate with customers and our branch office to seek data and documents to book machine.
To timely send the MIS and reports to the MD and Directors as per the SOP.
Customer Satisfaction and Query Resolution.
Follow ups for GST payments.
Follow ups for raw materials with vendor.
Coordinating with factory store manager & store in charge regarding raw material.
Checking pending orders.
Checking stock against shortage of material.
Tracking Purchase orders for of received material.
Coordinating with accounts team for vendor payment.
Rates negotiation of new rates of raw material.
Checking tax invoices generated for audit purpose.
Making travel and Hotel bookings for Management and service engineers.
Applying Visa for service engineer.
Co-coordinating between MD and staff.
Arranging office meetings.
Assisting Directors and Managers in day to day work.
Vendor management.
Writing minutes of meetings.
Arranging zoom meetings.
Calendar management.