Ref. No. : CA - 28886 - (Information Technology – with 10.2 years in Plastic Industry)

Education

B. Tech in CSE Dev Bhumy Group of Institute (HPU Shimla) 64%

Skill Sets

Microsoft Windows:- Windows Server (2008 – 2012), Windows (7, 8.1, 10),
Backup: Windows Backup
Cloud Applications: Office365, Google Apps, Drop box, Share File,
Security: AV (Bit-Defender, Quick Heal, Trend Micro.
Linux: - Networking support, Troubleshoots internal and external applications, hardware problems and operating system issues, Install, configure, update and troubleshoot services for customers, such as Red Hat Linux OS level concerns, Set up and administrator and groups accounts, setting permissions for users , Build and installed multiple Linux machines, System and Application troubleshooting and other related issues, Provided management of system process in areas like boot process, startup and system shutdown.

Work Experience

Sr. IT Executive
Job Profile :
Installing and configuring computer hardware, software, systems, networks, printers and scanners
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support across the company.
Managing Mail server and user creation and mail backup.
Repairing and replacing equipment as necessary.
Providing training for new user if they required.
Managing IP Phone system.
Managing Quick Heal Antivirus Panel and scan, update the client systems.
User management including configuring new accounts, password resets, and troubleshooting user login, profile and
Permission issues.
Troubleshooting of network related issues, of routers, switches, wireless devices, IP, WAN & LAN related issues.
Installation of CCTV cameras, DVR configurations and cameras related issues.
icrosoft windows update and patches of Antivirus software’s like TrendMicro, Quick heal.
IT Assets management and configuration of Network Attached Storage (NAS) for users for data storage/backup on network.
EPABX systems basic configuration and troubleshooting.
Knowledge of E-mail servers and configuration on the clients likes Desktop/laptop, mobile and troubleshooting also.

Sr. IT Executive
May 2017 to May 2018 .
Job Profile :
Monitoring of servers and network devices at minimal downtime.
Management and backup of servers and network configuration.
Manage physical servers with Windows Server 2008 – 2012 R2 and RHEL operating systems
Manage Active Directory responding.
Monitor and resolve network related issues, like servers or services not issues.
Co-ordination with vendors for timely resolutions on hardware related issues.
Excellent network and hardware troubleshooting skills.
Support to computer hardware of networking equipment's such as firewall, switches & router.
Maintained Biometric Access control (120+).

IT Executive
Sep 2015 to March 2017
Company Name : Wipro InfoTech
Job Profile :
Handling HPSM Portal
Support user and local LAN network over telephone and by e mail.
Provided IT support for windows and Linux user.
Provided training to newer IT technicians.
Inventory Workstations
Co-ordinate with user and Engineers.
Handle IT asset Inventory.
Performed testing and problem analysis for server, desktop, and IT infrastructure.
Prepped new laptops and desktops for deployment; installed software and operating systems.
Backed up and restored data, operating systems, files, and drivers.
Utilized diagnostic tools and strategies to solve technical issues and provide preventative maintenance

System Administrator
July 2014 to August 2015
Company Name : Dev Bhumy Institute of Engineering and Technology
Job Profile :
Installing and configuring software and hardware.
Maintaining Security of Systems by implementing Antivirus Software
Up to date documentation and troubleshooting of systems
Backup and restore data. Provide support to local LAN network.
Handling more than 1000 AD users.
Updating windows patches, Antivirus

Future Goals

To use my capabilities in the best possible way by continues learning and contribution for professional development by giving my best to the organization.

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