• Gender: Female
• Age: 41
• Designation: Sr Sales Co-Ordinator 
• Highest Education Level: Graduate - Degree
• Preferred Country: India
• Preferred Location: Thane
• Work Experience: 18.4 Year(s)

Education

MBA in Operation Management (OM) Pursuing

Skill Sets

Advanced knowledge of MS Excel (macros, pivot tables, data visualization) Proficient in MS Access (creating and modifying databases, tables, queries and forms; reports) 
Software Knowledge: SAP/ERP/Oracle 

Work Experience

Sr. Sales Coordinator.
From -Feb 2019 to Till Date
Company profile - Incorporates Financial Inclusion, Green Energy Solutions, and Technology Enabled Services.

Job profile -
Develop reports for Sales to show progress against budget numbers.
Distribute monthly, quarterly, and year end sales volume reports.
Creating estimates from quotations provided by the sales person.
Taking customer phone calls and responding quickly and efficiently.
Accurate invoicing of material and ensuring that customers receive their monthly invoices timely.
Functions as an accounts receivable person and assist in timely customer collections.
Coordinate all sales and customer service functions.
Process, expedite and coordinate customer orders.
Set up and document the order process for new customers Maintain the company's order processing manual
Customer invoicing and payable approval.
CoOrdination with Customer on addressing shipment queries
Responsible for end planning Neighboring markets and Order Processing in SAP for Export Orders of neighboring markets
Coordinating with internal commercial and logistics team at various stages of export shipment& documentations.
Provide customer service support for customer accounts including initiating credits, debits, CRAs and problem resolution for all order related issues.
Respond to customer request, complaints,or inquiries with in 4hours Gives price quotations, completes order sheets and checks the price and quantity or each item listed.
Timely execute export shipments by following the terms of sales.
Actively monitor import shipments of materials and drop shipments for customer orders fulfillment.
Take immediate action to resolve any international shipping delay or other issues that may affect company KPI.
Effectively manage expectations of external and / or internal customers.

Export Order management &Planning Executive
From -Apr 2016 to Dec 2018
Company profile - manufacturing moulded products for Tyco Electronics

Job profiel -
Enter and process all incoming Export orders EDI, web portal based, email IN oracle.
Process, expedite and coordinate customer orders.
Setup and document the order process for new customers Maintain the comapny's order processing manual
Customer invoicing and payable approval.