• Gender: Male
• Age: 34
• Designation: Technical Support Lead
• Highest Education Level: Post Graduate Diploma
• Preferred Country: India
• Notice Period: 30  Days
• Preferred Location: India
• Work Experience: 15.2 Year(s)

Education

Post Diploma in Plastics Technology CIPET (Central Institute of Plastics Engineering & Technology), Lucknow 2006 - 2010
Bachelor of Arts Shobhit University -2011
High School U.P. Board - 2005

Skill Sets

Production Management & Planning
Process Optimization & Troubleshooting
Team Leadership & Training
Cost Reduction & Lean Manufacturing
Quality Assurance & Regulatory Compliance
Rotogravure Printing & Adhesive Lamination
Extrusion Coating & Blown Film Process
Safety Management & Risk Mitigation
Supplier/Vendor Relationship Management

Work Experience

Technical Support Lead
From :- May 2021 Present
Company Profile :- Plastic Fabrication Company

Job Profile :-
Lead And Manage A Team Of Service Engineers To Address Customer Queries, Troubleshoot Machine Issues, And Ensure Top-tier Service Support.
Collaborate With Internal Engineering & Design Teams To Customize Machine Solutions Based On Client Requirements.
Oversee Production Trials And Pre-dispatch Testing, Ensuring Smooth Machine Setups And Customer Satisfaction.
Provide Technical Support To The Sales Team, Ensuring They Have The Necessary Technical Guidance For Effective Communication With Customers.
Prepare And Present Detailed Reports On Service Performance, Production Metrics, And Improvement Recommendations To Senior Management.

Production In-charge
From :- June 2018 April 2021
Company :- Flexible Packaging Manufacturing

Job Profile :-
Managed Day-to-day Operations Across Multiple Shifts, Ensuring Optimal Machine Performance And Adherence To Schedules.
Led Troubleshooting Efforts And Implemented Corrective Actions To Maintain Consistent Product Quality And Minimize Waste.
Conducted In-depth Analysis To Identify Cost Reduction Opportunities And Improve Process Capabilities.
Worked With Internal Teams And Suppliers To Drive Process Improvements And Enhance Operational Efficiency.

Senior Officer - Production
From :- Nov. 2015 April 2018
Company Profile :- Packaging And Containers Manufacturing

Job Profile :-
Coordinated Machine Operations Across Multiple Shifts, Ensuring Consistent Productivity And Minimal Downtime.
Led Troubleshooting And System Improvements To Maintain Smooth Production Operations.
Prepared Daily Production Reports And Monthly Mis, Providing Key Insights For Operational Decision-making.
Collaborated With Internal Teams To Reduce Wastage And Improve Process Efficiency.

Officer - Production
From :- Feb. 2015 Oct. 2015
Company Profile :- Cosmo Films Limited

Job Profile :-
Managed Smooth Operation Of Production Processes, Including Planning For Job Changes And Width Changeovers.
Monitored Daily And Monthly Production Data, Analyzing Wastage Metrics To Optimize Performance.

Production Supervisor
From :- July 2012 Jan. 2015
Company Profile :- Positive Packaging Industries Limited

Job Profile :-
Supervised Extrusion Lamination Processes And Ensured Timely Availability Of Raw Materials According To Job Schedules.
Managed Daily Production, Waste Reduction, And Downtime Monitoring.
Actively Identified And Resolved Internal Defects, Driving Improvements In Overall Production Quality.

Junior Engineer - Production
From :- Sep. 2010 June 2012
Company Profile :- Uflex Limited

Job Profile :-
Operated Machinery According To Shift Schedules And Managed Material Planning As Per Production Requirements.
Ensured Timely Reporting Of Production And Wastage Data.

Future Goals

Dynamic professional with over 14 years of comprehensive experience in the flexible packaging and engineering industry. Proven expertise in overseeing large-scale production operations, leading cross-functional teams, and driving process improvements to enhance operational efficiency. Adept at reducing costs, optimizing production processes, and implementing innovative solutions to meet customer needs and organizational goals. Strong focus on safety, quality control, and operational excellence.