• Gender: Male
• Age: 31
• Designation: XPANS IT Services
• Highest Education Level: Graduate - Degree
• Preferred Country: India
• Notice Period: 30  Days
• Preferred Location: Mumbai
• Work Experience: 11.7 Year(s)

Education

Bachelor of Engineering (Computer Science and Engineering) - Anna University (2011)

Skill Sets

SAP R/3 Releases: ECC 6.0, NetWeaver 7.3, EP.
Operating Systems: Windows Family, SUSE Linux, AIX.
Databases: Oracle 9.2, 10G, 11G, MSSQL 2008.
Tools: SAP GUI, Solution Manager, SUM, JSPM, SPAM, BRTOOLS.
Other Technologies: HANA DB, System Monitoring, Load Balancing, SSO Configuration.
SAP Certified Technology Associate – SAP HANA (Optional, if applicable).
Oracle Certified Administrator (Optional, if applicable).
Excellent problem-solving and communication skills.
Strong attention to detail with a focus on providing effective solutions.
Ability to work efficiently in a fast-paced and high-pressure environment.
Proven ability to manage complex SAP system landscapes and maintain seamless operations.

Work Experience

Xpans It Services
From :- Nov 2016 Present
Company Profile :- Manages And Protects Sap Systems By Combining Technical Skills, Business Knowledge, And Security Expertise

Job Profile :-
Provide 24x7 Sap Basis Support To Major Clients Including Jaguar Land Rover, Mercedes, And Caterpillar.
Manage Incident Tickets (P1, P2, P3, P4) And Prepare Detailed Root Cause Analysis (Rca) For Critical Incidents.
Install And Configure Sap R/3 Ecc 6.0, Netweaver 7.3, And Sap Portal (Ep), Performing Post-installation Activities.
Administer User Accounts, Manage Access Control, And Handle User Audits With Suim.
Regularly Apply Support Packages Through Spam, Kernel Upgrades, And Manage System Logs And Abap Dumps.
Troubleshoot Performance Issues Related To Cpu Utilization, Printer Configurations, And System Performance.
Participate In Sap Hana Installations And Perform Db Refresh Activities.
Conduct System Health Checks Using Tools Like Maxima And Fit, Ensuring Optimal System Performance.
Collaborate With End-users To Resolve Issues Promptly And Maintain Effective Communication Regarding Incident Resolutions.

Hcl Technologies
From :- Jan 2015 Nov 2016

Job Profile :-
Supported Multiple Sap Environments For Global Clients, Ensuring Smooth Operations Of Ecc 6.0 And Solution Manager Installations.
Played A Key Role In Managing And Optimizing System Performance, Resolving User Tickets, And Maintaining System Profiles.
Configured Load Balancing For Sap Systems And Ensured Seamless Integration Of Rfc Connections Between Sap And Other Applications.
Performed Client Imports/exports, System Refreshes, And User Administration Tasks Such As Creating/deleting Users, And Troubleshooting Login Issues.
Managed And Applied Sap Notes Via Snote And Conducted Kernel Upgrades From The Service Marketplace.
Performed Regular Sap Health Checks, Monitoring System Logs And Background Jobs To Identify And Resolve Issues Proactively.

Mast Global
From :- Jun 2013 Dec 2014

Job Profile :-
Assisted In Supporting The Sap Basis For Multiple Clients Globally, Including Transportation Of Transport Requests And Monitoring System Logs.
Implemented Daily User Management Tasks, Including Password Resets, User Lock/unlock Operations, And User Creation In Su01.
Worked Closely With Functional Teams To Address Performance Issues And Application Of Support Packages.
Ensured Smooth Data Transport And Import/export Activities Across Various Sap Landscapes.
Managed System Upgrades, Performed Kernel Patching, And Administered Databases Using Brtools For Oracle And Mssql Databases.

Future Goals

SAP BASIS Consultant with 5 years of IT experience, including 4.5 years specializing in SAP BASIS and Security. Experienced in 24/7 production support, system maintenance, SAP installations, user management, and troubleshooting. Proficient in system updates, kernel patch upgrades, and handling incidents across various environments (Unix, Linux, AIX). Strong problem-solving, documentation, and communication skills with hands-on experience in SAP R/3, ECC 6.0, Net Weaver, Solution Manager, and mor