• Gender: Female
• Age: 49
• Designation: General Manager
• Highest Education Level: Graduate - Degree
• Current Gross Salary: INR  1800000 /Annum
• Expected Gross Salary: INR  2000000 /Annum
• Preferred Country: India, Australia, Malaysia, Singapore, UAE
• Notice Period: 30  Days
• Preferred Location: Mumbai
• Work Experience: 24.8 Year(s)

Education

Bachelors in Business Management (BBM), from Upendra Pai Memorial College, Manipal, India

Skill Sets

Strategic Planning, Sales Analysis & Management, Sales Forecasting, MIS Reporting, Training & Development.
Business Development with Excellent Compute skills.
Client Relations, Customer Service Management with ability to thrive in demanding & rapidly changing environment
Strong Leadership Skills, proficient in conceptualising and implementing operational procedures.
Result oriented with Strong work ethics, proven ability in leading high performance Sales teams
Events Marketing and Management

Work Experience

Sr. General Manager
Since Sep 2002
Company Profile: Leading direct sales and marketing agency. Specializes in promoting products and services on behalf of blue-chip clients and acquiring quality donors for well-known charities via direct sales method
Reporting to: Country Head
Job Profile:
Heading operation & Customer service team, determining targets, designing & implementing contests, policies & procedures to facilitate the smooth functioning.
Designing strategies for maximizing the profitability & revenue generation through realizing corporate goals.
Implementing systems, procedures & manuals for effective functioning of operational process.
Monitoring monthly & quarterly targets and providing analysis to senior level management to determine difference between projected & actual results and implementing corrective actions.
Overseeing the preparation of MIS reports for monitoring sales & maintaining quality as well as undertaking the analysis to assist top management in decision making.
Develop & lead the operation & customer service team assigned to particular divisions
Client Relationship Management
Business development – Launching new clients & cities, ensuring the smooth functioning of the same
Supporting the sales team to achieve the corporate goals
Heading the team of 40 members in operations & customer service

Marketing Head & Sr. Recruitment Officer: Jun 2001 - Jul 2002
Marketing Head: Mar 1999 - Nov 2000
Company Name: Aptech Computer Education
Company Profile:
Job Profile:
Handling the Marketing team, Done Promotional activities like road shows & events
Meeting Banks, schools, collages for enrolling Aptech
Provide timely assistance to students in selecting courses or upgrading
Seminars, Catering to all queries & requirements, assisting the students in placements

Centre Manager
Nov 2000 - May 2001
Company Name: TATA Infotech Ltd
Job Profile:
Handling the Marketing team & Faculty team
Meeting Banks, schools, collages for enrolling TATA Infotech
Conducted basic courses, seminars for students including assisting students in course selection

Clients Served
NGO Clients - CRY, Help Age India, CIF, Plan India, Save The Children, SOS Village & SightSavers
Telecom Clients - Airtel, Reliance DTH & Reliance Communication & TATA Indicom& Vodafone
Financial Clients - HSBC, HDFC, ICICI & FGI

Future Goals

Senior Management Positionsinvolving Strategic Planning, Operations and Marketing for the growth of Business, to build & sustain a strong Brand to the Organization and furthering my career.