• Gender: Male
• Age: 42
• Designation: Logistics & Dispatch Manager
• Highest Education Level: Masters - Degree
• Notice Period: 30  Days
• Preferred Location: Bihar
• Work Experience: 13.7 Year(s)

Education

MBA in Marketing from Pune University in 2009
B H M from IGNOU & NCHM, Delhi in 2006
Intermediate Science from B.I.EC Patna Bihar

Skill Sets

CORE STRENGTHS
Business Acumen
Logistics, Supply Chain Management
& Development with TLC
Global sales & supply chain
Export & domestics sales & supply
Cost Optimization & Budgeting
Customer Relationship Management
Market Research & Analysis
Warehouse management
Inventory Management
Competitor Bench-marking
Strategic Planning & Execution
Business Development

Work Experience

Logistics & Dispatch Manager
Present working
Company profile- Copper And Copper Alloy Tubes, Copper Bus-bars & Copper Rods and Wires Manufacturer.
Copper Product Export & Domestic Supply.

Job profile-
Plan or implement material flow management systems to meet production requirements. Implement organizational process or policy changes in order based management system
Develop operational strategies, plans, or procedures, Manage operations, research, or logistics projects for all export & domestic supply
Inventory management & supply
Monitor & control all activities involving transportation, stock control, warehousing & flow of goods.
Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
Create, assemble & present applicable export/ import documentation required in accordance with Export /Import laws & regulations in respective countries & local legislation to ensure 100% compliance.
Maintain operational records, reports, process documentation, customer service logs, or training or safety records.
Supervise the work of logistics specialist, planners, or schedulers.
Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.
Direct organizational operations, projects, or services
Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources.
Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives.
Negotiate contracts for transportation rate, distribution, or logistics services
Negotiate contracts for transportation, distribution, or logistics services

Area Sales Manager & Warehouse In-charge
From March 2015 – May2016
Company profile- one of India's fastest growing Specialty Chemicals Company.

Job profile-
New Product Launch on grassroots level in 5 major districts of Bihar with a strong channel network
Channel Management and business development for territory/market growth
Key result analysis with team management to optimism maximum expansion in assigned territory
Product driven analysis with competitors bench-marking to achieve company goal

Business Development Mgr & Warehouse manager
From January 2014-February 2015
DU PONT Products in Gujarat & M.P – IMPORTED Refrigerant Gases
Job profile-
Became 2nd most aggressive company in Gujarat & M.P Territory with strong channel network and market expansion
Training and development of channel partners for market expansion and product credibility
Product promotional activity with the contribution of channel partners to maxi-mise company’s goal

Assistant Mgr. Sales & Marketing,
From Jun’09-December 13
New India Group of Company,

Job profile-
Market expansion in West and South India with strong channel network and dealing with corporate clients
Cultivating and nurturing relationship with the clients to educate them on specification, features and benefits
Pivotal role in minimizing costs during packaging and transportation along with handling/resolving all issues in delivery and freight
To entice former clients back into the fold after measuring and valuing customer relationships with proper strategy implementation

Customer Service,
From June’06 –July’07
Hotel Maurya, Patna
Running an outlet to provide services beyond expansion to well versed customer for Hotel Promotion and business expansion

Key Deliverables:
Key role in developing and executing marketing plans, both short & long term, to ensure
profit growth and expansion of company’s products
Planning & coordination with entire team members to execute and overcome with
customer’s expectation.
Key role in tapping supplying new channel based customers as well as corporate clients
Pivotal in supporting & growing business and augmenting company’s revenue along with
establishing and maintaining relationships with key industry contacts
Instrumental in maintaining cordial relations with customers strengthening benevolence in
the market to increase business profits and maintain business continuity
Key role in introducing marketing programs and strategies for new products & services for
the market as well as customers to achieve organizational goals by utilizing comprehensive
knowledge of the market
Looking and acting to run maximum operational activities from warehouse.
Pivotal role in minimizing costs during packaging and transportation along with handling
/ resolving all issues raised during delivery / freight
Instrumental in identifying new markets, developing acquaintances / network and
recommending strategies to drive forward positive opportunities identified
Responsible for managing all Indian as well as Outbound customers while simultaneously
handling complete product life cycle
Minimizing the gap between suppliers & ultimate users with proper use of production
planning & control & customer relationship management.
Handling Customer complaints after taking corrective & preventive action with complete
production & process knowledge of product
Managing company’s interactions with customers with supply of product & services as per
customers’ expectation.
To entice former clients back into the fold after measuring and valuing customer
relationships with proper strategy implementation
To manage the Planning, Commercial and Logistics Processes with the objective Of
ensuring materials are planned, purchased, received, stocked and issued to Production in
accordance with the Budget plan to enable Production operations & supply to start on time.
Command over other metal product as Steel & Aluminum because of having complete
production & process knowledge

Noteworthy Credits:
Successfully completed Internal Auditor training under ISO 9001:2008 (Quality
Management Services)
Proactively conducted 5S training program-mes for Juniors

INTERNSHIPS 6-months Industrial training at Hotel Clark's Shiraz, Agra
2-months Summer Internship on project ‘Customer Preference for HCL Product’ at HCL
Company
15-days Winter Internship on project ‘Family Planning’ at an NGO
Worked as Management Trainee on project ‘Management Control System’ at JET-KING,
Nasik branch

EXTRAMURAL ATTAINMENTS
Winner in One Act Play in ZEST - annual college event
Actively participated in Quiz contest in AAGNEY - annual college event

Expertise in handling complete product life cycle including supply chain management
from Sales to Supply with brand building strategies, availability and training
A blend of Logistics , dispatch, Sales & Marketing skills, combined with solid business
management skills and the vision to adapt new market opportunities
Well-rounded and experienced in Supply chain mgt, Inventory Mgt., Customer
Relationship Management & Production Planning & Control, Sales & Supply with an
excellent track record of increasing business & production volume
Skillfully align customer and stakeholder needs and expectations with services throughout
all phases of complex sales & supply life cycles
Drive an organization forward through concrete action and selling value that increases
perceived value of products and services; communication and negotiation skills
Ability to add instant credibility through professionalism , command of market and
products
Drive the organization with a good PPC controller & Customer Relationship Builder
Highly articulate, demonstrating excellent relationship building, communication and
interpersonal skills across all levels.

Creative and adaptable Business Acumen with 10 years of experience in Logistics, dispatch,
Warehouse management, Supply chain, Corporate Marketing, Channel Management &
business development from manufacturing industries coupled with an MBA in Marketing &
adaptability from service Industry

Future Goals

Seeking to continue my professionalism, where my dedication, expertise and talent will definitely bring the organization creating a sharper edge within & outside of the industry