Masters in Retail Management from University of Wollongong, Sydney - Australia in 2009
Masters in Strategic Human Resource Management from University of Wollongong, Wollongong - Australia in 2008
Bachelor of Commerce from H.R. College of Commerce & Economics Mumbai, in 2002 – 2005
Graduated in A.I.S.S.C.E. (All India Secondary School Certificate Examination) Our Own English High School, Dubai in 2001- 2002
Communications, Interpersonal, Employee Engagement, Self Motivated, Driven, Talent Management
HR Manager
April 2011 - April 2015
Company Profile: Hospitality and Facility Management Organisation
Job Profile:
Overall responsibility of manpower planning & Recruitment
Leave, absenteeism & attrition management
Developing policies in conjunction with the company’s plan
Uniform coordinating/raising PO’s/bill payment& vendor management
Maintaining good internal communication within the company
Interviewing candidates and compensation negotiation
Creating induction program for new recruits
Conducting joining process& documentation management
Performance management & implementing the performance appraisal system for the company and coordinating it with other line managers
Employee grievance management
Coordinating with finance department for processing of payments to employees.
Developing and implementing disciplinary policies & drafting and issuing of letters
Handling the exit management and final settlement process
Creating various reports for the management
Identifying training needs, assisted in developing training programs to ensure constant learning amongst employees
Allowance tracking, conducting in-house trainings and planning employee welfare activities
Coordinating with branch offices
HR Executive
August 2010 - November 2010
Company Profile: Leading specialist professional recruitment firm, Staffing, placement, Consulting, Database, etc
Job Profile:
Write and place advertisements in various website
Serve clients, identify their needs and provide feedback on success of filling jobs
Meet sales/gross profit targets in line with company standards
Network with clients
Benchmark for clients – salary, availability, industry activity
Gather information on client
Qualify job specification/salary information and record accurate and comprehensive job description
Candidate control - keep in regular contact to review progress and performance
Coach candidates on interview skills
Shortlist CVs in line with job requirement & ensure the CVs are of a specific standard and reflective of client requests
Update and maintain client and candidate information database
Customer Care & Sales Specialist
July 2005 - Jun 2007
Company Name: Marriott Hotels Inc.
Job Profile:
Process and respond to reservation requests effectively & efficiently
Understand the hotels cancellation policy, no-show policy & credit policy
Generate the company productivity per period
Check on necessary reports on a daily basis
Know the contents of the Marriott Rewards program
Handle all incoming faxes and reply to them in a courteous manner
Be aware at all times the selling status, rates & packages
Ensure to have a complete understanding of MARSHA, Oscar, Fidelio front office
Radiant Hospitality provided me the platform to experience HR, joined as an Executive and gained immense growth within the company
Experienced department set up in an existing firm
Overall handled the transition pre and post company acquisition
Additional Education
Diploma course in Commercial Arts
Diploma course in Digital Photography
Certificate course in Calligraphy
Course in Travel and Tourism
An HR professional having experience in department start-up and acquisition integration.Looking for a motivating environment to grow with and an opportunity to learn a new trade in order to enhance my knowledge.
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