Ref. No. : CA - 16798 - (HRD – with 29.2 years in Plastic Industry)

Education

Post Graduate Diploma in Business Management As Equivalent To MBA (HRD) From Indian Institute Of Business Management, Patna in 1995

B. A. (Hons.)  Economics  From Bhagalpur University, Bhagalpur in 1991

IT Course  Diploma in Software Applications from Computer Academy, Ranchi. 

Skill Sets

MS Office 2010,  SAP – HR Module ,  MS Access, Internet 



Work Experience

Deputy General Manager (H.R & Admin)
Since Feb 2012
Company Profile: It providing Housekeeping, Manpower Outsourcing, Facility Management, Pest Control Services

Deputy General Manager : Dec 2010 To Dec 2011
Sr.Manager  : Nov 2007 To  Nov 2010
Company Profile: Offers integrated Quality of Life services to its clients through On-site Services, Benefits and Rewards and Personal and Home Services


Deputy Manager 
May 2004 To Oct 2007
Company Name: Radhakrishna  Hospitality Services (P)Ltd


Asst. Manager 
Jan 2000 To May 2004
Company Name: Magna Graphics (I) Ltd
Company Profile: The first ISO 9001:2008 accredited print house offering an exciting range of fabulous print solutions for all kinds of magazines, journals, books, periodicals etc.

Officer (HR & Administration)
Mar 1995  To Dec 1999
Company Name: Darmilla Fashions Ltd  
Company Profile: A Making fashion garments is a creative activity and to facilitate
this creative work to take place under a congenial atmosphere

Key Result Areas:
Strategic HRM:
Interfacing with management and heads of department for implementing new HR policies & procedures in line with core organisational objectives and Customer requirement. 
Implementing HRIS / SAP System in order to plan and prepare future needs.
Facilitating Organizational Development (OD) plans for enhancing the operational effectiveness:
Design and implement HR Strategy as per the overall business strategy.
HR Policy formulation and communication strategy.
Competency analysis and competency mapping.

Personnel:
Talent Acquisition:
Managing the complete recruitment life cycle for sourcing the best talent from diverse sources after identification of manpower requirements.
Planning human resource requirements in consultation with heads of different functional & operational areas and conducting selection interviews.
Handling wide gamut of tasks related to recruitment, induction, orientation, scheduling of training, placement, salary and wage administration, all statutory deductions, appraisal system, Insurance and other statutory benefits etc.
Working out various remuneration policies, including pay packages for newly hired employees, and executing the same. 
Employee Welfare, Retention & Industrial Relation
Counselling / grievance handling of the employees to maintain a healthy work environment and facilitating Employee Satisfaction and HR Survey and community development initiatives.
Ensuring that labours deployed are provided with all the basic amenities for healthy along with congenial work environment. 
Adherence with various Minimum wages, Bonus, PT, Gratuity Act, Employees Mediclaim, resolution to employees queries on PF, leave encashment , Gratuity, ESIC benefit, etc.
Discussing & negotiating with employee & union for issues related to work (employees discipline, employees deployment and other IR issues) etc.
Performance Appraisal:
Coordinating in the formulation and implementation of increment, incentive and other remuneration policies.
Managing appraisal process across the levels and establishing framework for substantiating performance appraisal system linked to reward and recognition management. 
Introduced quarterly appraisal system in current organisation to motivate employees across all levels. 
Training & Development:
Conceptualizing & developing training & development initiatives for improved productivity, building capability and quality enhancement.
Identifying training needs across levels through mapping of skills required for particular positions and analysis of the existing level of competencies.
Corporate Compliance:
Monitoring adherence to statutory regulations & compliance with various governmental agencies; monitoring disciplinary issues & legal matters.
Ensuring prompt resolution of employee grievances to maintain cordial management-employee relations and achieve dedication by the workers.
Liaising with Labour Commissioners Office, Labour Court, Factory Department, BMC, EPF and ESIC authorities, attending compliance audit and Inspection with clients’ Auditors and Govt. Officials. 
Attending compliance audit meeting and inspection with client and Govt. Officials. Obtaining / amendment and renewals of various licenses under Contract Labour Act, FDA, Trade Licenses, Shops and Establishment Act. 
Significant Highlights:
Accounted for application of various license and certificates such as Registration under Contract Labour Act, Shops and Establishment Act, FSSAI, Trade Licenses, etc. 
Assured policies are maintained in order to maintain proactive and stable relationship with clients as well as employee relations. Provided fair accurate and timely HR operational support to the clients and employees. 
Achieved 100% compliance & Documentation as per ISO 9001 norms. 
Ensured maintaining of Muster, leave records, Wages Registers for various states specified by various Labour act. 
Maintained total discipline; initiated disciplinary actions & department enquiries.   
Worked in collaboration with cross functional teams from Operations, Accounts and Finance, Sales and Marketing and attended their queries related to Personnel Policies, Salary and Wages Administration, Compensation and Benefit Management, Advances and Loans, LTA, Bonus, Gratuity, etc.
Led the team and Won RBNQA commendation Certificate for 2013 in Service Category at Forbes Facility Services ) 
Appreciated for best HR Practices by Shapoorji Pallonji Group Head HR  after completion of HR Audit in group companies.  
With SODEXO:
Reduced Attrition Rate by almost 3 Percent.
Actively participated in Employees Engagement Survey and achieved 77% Highest participation in India worldwide. 
Mobilised / started (Recruited New Site Team) new site / Location in a very short period. 
Appreciated and Awarded by the Operations Team as Best supporting HR Team among all India Regional HR Team and Invited for All India Operations Meet 2010.
Awarded/Appreciated for 100% compliance by reporting Manager as well many of the Clients. 
Trained a group of 100+ Facility Managers for online Attendance System and introduced Hewitt@ work  
Resolved Union Issue at a very strategic client at Pune in 2009   
With RKHS: 
Attained 100% compliance at sites on different locations. 
Achieved on time contract Labour Licenses.
Recommended for Employee of the Month Award for site staff after a brief study
Started EAR (Employees Assistance Register)at  all site locations to register employees grievances and resolve on the spot over conference call.
Stream lined Performance Appraisal system at Site Locations by more HR intervention.
Provided dedicated Executive for frequent Site visits and attending one to one employees’ grievances.   
Achieved 100% Performance Appraisal of site staff within stipulated time.  
No. of recruitments handled 100+ positions on an average in a month

Attended various Training sessions,  Conferences, Seminars, Workshops on: 
Behavioural Event Interviewing Skills
HRIS by Adrenalin
Hewitt@work  Online Attendance System
Communication Skills
Corporate Compliances 
Various HR Issues. 
Compliance and IR Management
Power Point Presentations skills
Sodexo Operating Leadership Team
Diversity
RNBQA Certified Examiner ( 2013) by IMC, Mumbai  .
SAP Payroll Modu
 
Areas Of Expertise:
Strategic Planning
Policy Design & Administration
Change Management
Talent Acquisition
Performance Appraisal / Management
Compensation Management
Training & Development
Employee Relations / Welfare
Organisational Development
Industrial Relations
Facilities                                    
Executive Leadership
Employees Grievance Management
Legal/ Compliance







Future Goals

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