• Gender: Male
• Age: 50
• Designation: Manager
• Highest Education Level: Post Graduate Diploma
• Current Gross Salary: INR  623000 /Annum
• Preferred Country: India
• Notice Period: 12  Days
• Preferred Location: Hyderabad
• Work Experience: 23.3 Year(s)

Education

Pursuing (Marketing) through Distance Education
Post Graduate Diploma in Plastics Processing Technology from Central
Institute of Plastics Engineering and Technology, Mysore in 1996
Graduation in Science stream with Physics, Chemistry and Mathematics as equal majors in 1995.

Skill Sets

Key Result Areas:
Resolve Customer Claims within specified period
Improve Customer Satisfaction Index
CRM Initiatives
New Grade Development
Grade Improvement
Acquire product / technology / sector learning
Support to new entrepreneurs/New material establishment/trials
Customer Visits/End User Visit/Machinery manufacturer visit

IT Skills: Microsoft office 2000

Work Experience

Manager Technical Services
Oct. 2008 till Date
Company Profile: Leading Manufacturer of polymers
Job Profile:
Timely resolution of quality complaints
Updating Customer with latest developments in grades
Collect samples of competitor grades for comparative trials
Analyse data of competitor grades for benchmarking grades
Trouble shoot issues faced by customer in processing grades
Trials of new grades, specific lots and modified lots and feedback to P&AT / HO
Develop new applications
Track end use market trends & provide feedback for grade development
Interact with machinery manufacturers to pursue them to recommend grades on all new machines
Monitor supply of material under quality deviation
Assist customers in analysis of material/selection of grade
Coordinate supply of mapped lots to customers and monitor performance
Customer visit/communication with customer/sales team/DCA on technical issues
Arrange sample of end product for technical evaluation.

Executive Engineer - Extrusion
From Sept 2005 to Sept 2008
Company Profile: Flexible packaging solutions for dairy, food, oil, baby care

Team Leader - Extrusion
From March 2003 to July 2005
Multifilms Plastics Pvt Ltd.

Plant In-Charge
From Sept 2000 to March 2003
Dhwanee Multifilms Pvt Ltd

Areas of Expertise:
Process Planning & Control:
Planning day-to-day activities, production schedules, shift operations and allocating work for achieving monthly production targets of films in adherence to company norms.
Minimizing performance bottlenecks for high productivity with optimisation of men, material & machine.
Appraising the prevalent production systems/ processes, identifying loopholes if any and undertaking result-oriented measures for alleviating them.
Planning, implementation & monitoring of technological changes to enhance productivity.

Quality Systems Implementation-ISO-22000:2005:
Establishing quality standards as ISO 22000, implementing stringent QC systems to enhance quality of products & maintaining requisite documents.
Practicing quality standards such as Kaizen with key emphasis on improving quality in adherence to the business parameters.

Food Safety Management System /Safety Compliance:
Establishing FSMS standards as ISO 22000, implementing stringent FSMS systems to enhance environment of surrounding & maintaining requisite documents.
Conducting internal & external audits to ensure all operations are executed within the set Food Safety stipulations.
Auditing process safety and implementing the recommendations

Training & Development:
Identifying various training /development needs of the employees & handling their promotions.
Conducting training programs time-to-time to enhance the skills of the subordinates and as a result gain improved productivity.
Spearheading small group activities for achieving desired results.
Providing guidance to a team of technicians.

Future Goals

To work in an environment where enhancement of qualities like teamwork, communication, performance and attitude are valued as these are the raw materials that go into the act of winning.