Ref. No. : CA - 17961 - (Sales and Services - Others – with 12.9 years in Plastic Industry)

Education

B.A Hospitality Management From Middlesex University London in 2011 

Diploma in Hospitality Management From Carrick Institute of Education in 2010

Certificate III in Commercial Cookery From Carrick Institute of Education in 2008

H.S.C From KJ Somaiya College of Commerce in 2005

S.S.C From General Education Academy in 2003

Skill Sets

Sales & Marketing Business Development  Channel Management
Relationship Management  Strategic Problem Solving and Planning   Team Work
?Planning marketing activities to achieve volume estimations and review effectiveness; analyzing market trends, sales performance through channels and other critical trends
?Commands exceptional people skills and relationship management.
Able to formulate key relationships with customer, key clients
?Ability to win and retain long-term high quality clients as well as recurring business.
Excellent time management skills and the ability to stay calm and focused when working to meet tight deadlines

Work Experience

Assistant Manager Sales 
Since Dec 2015 
Company Profile: Leading Ecommerce portal
Job Profile:
Identifying accounts to be targeted, penetrating these accounts, and establishing excellent relationships with CXO's and other key stake holders.
Understanding the client requirements (needs analysis) and then customizing the product / product pitch as per their needs.
To develop and maintain relation with internal and external resources.
Ensures consistent, profitable growth in sales revenues through positive planning, deployment and management of sales personnel.
Gathering market intelligence on products, competition, opportunities, new avenues, latest trends, industry specific information, client research.
To maximize the sales of a company's goods or services in many different setups. The incumbent is also involved with identifying new markets and business.

Business Development Manager 
March 2015 to Dec 2015
Company Profile: Manufacturer of Kitchen Rolls, Facial Tissues, detergents, cleaners and hygiene products
Job Profile:
Support the development of persuasive strategies to achieve customer and commercial growth objectives. Implement the business development plans and execute on-field sales activities to achieve targets with maximum profit and within budget 
Create service specific goals relative to lead development as well as sales activities including customer acquisition, retention and lifecycle 
Demonstrate hands-on approach for working closely and cultivating strong, reliable, and enduring relationships with key customers
Develop end-user relationships that result in closed sales opportunities; gained an understanding of the customer offer and experience delivered by competitors
Increase sales through penetration of full line of product and system solution housekeeping, personal care, floor care, equipment's, tissue paper and Cleaning management systems to existing customers; recommending profitable
Educate and train customers on proper handling of chemicals and care of equipment; reinforce safe use of products at customer accounts
Achievements:  
Successfully pitched in business and brought the following new clients on board:
Forbes Facility, Israel Counseling, Cipla Pharma, Standard Chartered bank, Hafele
Contributed in building brand image of the company by ensuring to deliver promises it makes and focusing on selling emotions the stake holders buying in to

Business Development Executive
Oct 2013 to March 2015
Company Name: DD ChemiCAL 
Job Profile:
?Identifying opportunities to increase revenue and profitability from the new and existing clients.
?Collecting the pending amount from the previous client
?Strategy development & deployment, communication management.
Constructing and deploying of Balance Score Card for the organization & Businesses. 
Role also involved cross-functional stints across organization.
Achievements:
? Successfully brought on board clients like: Municipal Corporation Mumbai, Farmer Council Nasik, Nagar Pallika  Vasai
? Handling market of INR 15 crore ; spearheading the entire gamut of channel sales operations
?Achieved 100% sales target in year of 2014-15 growth of 20%

Assistant Manager Business Development & Marketing 
Nov 2011 to Sept 2013
Company Name: Little Italy 
Job Profile:
Strategic Planning into various businesses and growth of existing business.
Meeting with Corporate Client for business tie ups to increase revenue of the restaurant. 
Adhere to budgetary guidelines and control expenses accordingly.
Meeting with clients to get the franchise for the Pan India. 
Maintaining daily basis CRM software to build long term relationship with client through sending cards & gift on their personal occasion. 

Achievements:
?Awarded as the best Guest Management Employee of the year in 2013
?Opened up a new franchise outlet of the restaurant in Nasik under the guidance of my senior
?Promoted to a Assistant Manager with in a year in 2012
Appointed as a Senior Manager
Expanded sales by 11.69% through innovative selling techniques such as building strong interpersonal relationships through on floor activity 

Restaurant Assistant Manager
Jan 2011 to Sep 2011
Company Name: Mirch Masala Leicester- United 
Company Profile:
Job Profile:
?Ensure that the restaurant operates in accordance with the Health & Safety Standards.
?Organizing and assisting in table bookings by giving new scheme of discount to generate more sale 
?Cash management. 
?Ensuring customer satisfaction in terms of restaurant experience.
?Market the restaurant through publicity.
Manage a group of diverse staff who have different abilities.

Restaurant Assistant Manager
June 2008 to March 2010
Company Name: Pancakes on the Rocks –Sydney,
Company Profile:
Job Profile:
?Maintaining restaurant Floats to ensure that demands are met.
?Generating detailed daily, monthly, quarterly and yearly reports on business, staff, and profit
?Set budgets and execute plans for department sales, product purchase and staff development
?Coordinating and managing the entire operation of restaurant by scheduling shifts
?Provide customer support by resolving their complaints about service or food quality

Achievement:
?After captain promoted to a Manager with-in same year
?Appointed as a ground staff and then Promoted as captain in year 2009
 
Synopsis:
An incisive professional with over five years cross-functional experience in Channel Management, B2B services, exposure in SME Industries for customer management. 
Presently Associated with Quikr India Pvt Ltd, Mumbai as a Assistant Manager Services
A strong Knowledge base in business development & process formulation coupled with team management, product line development with well-known organization. 
Verifiable year-on-year success in achieving revenue & business objectives in competitive environment. 
An enterprising leader with abilities to formulate process, lead & motivate teams towards the achievement of organizational goals. 
An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities. Possess a flexible & detail oriented attitude.

Future Goals

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