• Gender: Female
• Age: 35
• Designation: Sales Support Executive
• Highest Education Level: Masters - Degree
• Preferred Country: India
• Preferred Location: Mumbai
• Work Experience: 10.9 Year(s)

Education

M.Com passed with second Class (54%) in July 2013
T.Y.BMS. Passed with First Class (69%) in March 2010
H.S.C. Passed with First Class (67%) in February 2007
S.S.C. Passed with First Class (60%) in March 2005

Skill Sets

Customer Service
Service to Inter department Sales Team
Project organizations
Team Management
Microsoft applications proficiency
MS Office
Knowledge of ERP, Oracle System.

Work Experience

Sales Support Executive
From-07thMar 2022 to till now.
Company profile-Global Supplier of fragrance, flavors, nutrition, aroma ingredients & cosmetic ingredient solutions

Job profile-
Cultivate customers/Internal relationships with Key Account-fragrance managers, Business Unit,Operations, Labs, supply chain & Logistics.
Contacts, global & local samples sending & tracking.
Prepare & maintain customer Directories for Key Account Managers Account list, containing all aspects of prices codes.
Support Key Account Managers and existing Customer service on capturing, inputting & tracking
product orders, FOC orders, forecasting, etc.
Doing efficient service on all aspects of collating & uploading customer product information & documents on U-Scent Portal.
Assist in managing commercial projects in collaboration with Key Account Managers: Entering
Projects & Monitoring progress of samples.
Support regional sales support on maintaining local fragrance library.

Sales Co-coordinator
From-11th June 2018 to 04th March 2022
Company profile-Supplier of fragrance & flavors

Job profile-
Handling calls for price Quotation/Sample request/Purchase Orders & their status with Clients/salesperson at PAN India level.
Responsible for timely raising Sample request (from library) or active projects in ERP System &
Reviewing with fragrance evaluation Team, Lab, HOD, Key Accounts Managers periodically.
Arranging & keeping track of market samples/clients oils/bases for their given Active projects.
Coordination with Sample Production, Dispatch Team, Labs on daily basis for Requests.
Share Sample/Order dispatch details to Clients/ Sales Agents on daily basis, resolve post-dispatch issues if any regards sampling & orders.
Completing work for Back office Team for easy reference on weekly/Monthly basis- Clients database, Visit Reports, Price list, fragrance library, sampling reports, new launches reports,
exhibition reports, Project reports (Submission/Duplicate), Stock report.
Taking initiative for attending meetings with HOD, exhibitions support to Key Accounts Managers or different projects/activities made by company.
Responsible for timely raising Purchase Orders & provide proforma invoice to Clients/Salesperson.
Take cheque entries in ERP & coordinating with Accounts Team.
Coordinating with Production Team, QC Labs, for Order Batch status & Documentation.

Specialist in Operations Department
From-10th July 2017 to 08thMay 2018
Company profile- Back office Criminal Verification Process of the U.S. State

Job profile-
Proficient in delivering high quality result.
Good listener, corresponded & problem solver attitude.
Understand the Client requirement for a particular application & start background verification.
Collect the criminal, Drugs & Abuse records from various Government Sites & provide to Client.
Daily Task- Attend Meetings, sending mails for Applicants application form, provide data /results & follow ups.
Target oriented under pressure & within time limit.

Purchase & Sales Co-ordinator
From- 20th May 2015 to 17th May 2017
Worked with M/S. Vitronics (India)

Job profile-
Sent on time accurate quotations & process Enquirer if direct.
Coordination with Client for their Purchase orders & send Proforma Invoice through email & phone.
Actively supported company sales team for their per-sale and post-sale material deliveries.
Creating vendor in system through online/offline method.
Preparing various monthly reports as POS Inventory, Stock data, payment reports.
Preparing Debit Notes, Credit Notes, Invoice, Delivery Challans, & Follow-up for payment.
Follow-up all sites for Tenders & work Online/Offline Tenders of Government like MDL, DPS, BHEL
Daily task- online registration of Products, Make Vendor Registration with Government
factories/research institute like IIT, VJTI, MTPF, Goa Shipyard, NMRL, etc; also, Companies like
ABB, Anchor Electrical, and many more.

Senior Associate
From-11th April 2014 to 11th May 2015
Worked with Wipro BPS Pvt. Ltd.

Job profile-
Read Client queries & resolve their insurance.
Make the Online payment to providers (US Doctors)
Daily Task- Attend meetings, target driven within given time, maintain data in excel, word for Reference.
Attend various training programs organized by Company.