• Gender: Female
• Age: 48
• Designation: Senior Executive
• Highest Education Level: Post Graduate Diploma
• Current Gross Salary: INR  300000 /Annum
• Expected Gross Salary: INR  400000 /Annum
• Preferred Country: India
• Preferred Location: Anywhere
• Work Experience: 26.5 Year(s)

Education

1997 - B.Sc. from Mangalore University.
1998 - B.Ed. from Mangalore University
2005 - PGD (PM IR) from Annamalai University.
2007 - Pursuing MBA ( Marketing) from Pondicherry University.

Skill Sets

Diploma in computer applications from Aptech.

Work Experience

Position: Executive- Marketing.
servicing with them effective from May 2006.
With an ISO 9001:2000 & ISO 22000-HACCP certified company manufacturers of speciality Plastic Packaging products mainly containers & jars for Multinational Companies in FMCG, Pharma, Food Processing and Agricultural sectors through an ongoing process of research oriented design & development. The products of the company include Injection blow molded PET/PP and Preforms, Multilayer containers are manufactured by adapting Japanese and European technology
Managing customer service operation for rendering and achieving quality services; providing first line customer support by answering queries and resolving their issues. Responsible for resolving customer complaints on performance bottlenecks. Monitoring the post service activities like follow up with the customers, service reminders and handling customer grievances for superior customer service.

Position - Senior Marketing
January 2001 to April 2006
The Ganesh Enterprises Bangalore manufacturers of Confectionary items like chocolates and sugar candies.
Co-ordinator for providing back office support to Marketing Executives and Customers.
Worked effectively from in different positions like Marketing assistant, Marketing co-ordinator and Senior Marketing co-ordinator.

Position - Administration and Marketing Assistant.
Worked effectively from December 1998 to March 2001.
Organization-
The Consumer World Bangalore it is direct marketing company
Responsible for day to day official activities and providing back office support to the executives and frontline service to the customers.

Future Goals

Assignments in Operations / Customer Relationship Management with a high growth oriented organization, preferably in the Service industry/manufacturing industry.