• Gender: Male
• Age: 58
• Designation: Senior Manager
• Highest Education Level: Masters - Degree
• Current Gross Salary: INR  1200000 /Annum
• Expected Gross Salary: INR  1500000 /Annum
• Preferred Country: Asia, Australia, Austria, Bahrain, Bangladesh, China, India, Other
• Notice Period: 90  Days
• Work Experience: 21.4 Year(s)

Education

M.Sc. Microbiology From S.S.Intl. University , New Delhi in 2010

MBA in TQM From NIIM Mumbai

DPTCT From CIPET, Lucknow in 1990

Hons. Graduate in Chemistry from Calcutta University in 1988

Skill Sets

An art of the box thinker with proven track record of establishing process, Sop’s, Streamlining workflow and creating team work environment to enhance productivity innovatively.
Monitoring the overall functioning of the process, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
Assessing the customer feedback, evaluating the area of improvements and providing critical feedback to associates on improvement and achieving higher customer satisfaction matrices.
Excellent communicator with internal and external customer
Capable of learn and apply new technologies
Ability to interface effectively with all level of organization and external customer
Team building and leadership
Strong problem solving skill

Programming of German based Tig Software
Customer complaint handling tools ( Software Based)
Process Module Software
Lead Auditor ISO 9001 , FSSC , BRC IOP Series

Windows XP/Vista, Windows 7 & 10
Tig Sof

Work Experience

Sr. Manager Quality
Since Jan 2012
Company Profile : Leading organization in distribution system for widely-used consumer products and Packaging solution for customer like J&J, GSK, Mondelez, Hul, Amway, Godrej, Himalaya, Herbalife, P&g, L’Oréal etc.

Manager QA
Oct. 2006 to Dec. 2011
Company Profile: Manufacturer of Pet Bottle, Pet Jar & Pet Container.

Head Application Development and Technical Services
Feb 2004 to Dec 2006
Company Name : Plastosen Limited
Job Profile :
Techno commercial (New Product Development, Plant management, Planning and RM Purchase )

Asst. Quality Manager
Up to Jan 2004
Company Name : Pearl Polymers Limited
Job Profile :
QA, QC, Trial & Validation

Job Profile :
Managing Audits ( First / Second / Third Party)
Implemented 5S
Customer Complaint Handling Management
Sedex / Social audits Managing with HR
Training solutions
Pest Control Management
Change control Management
Equipment and Mould validation
Document Control and management
OOS Management and Non-conforming product handling management
Plant beautification and wall management
CIP

Training's
HACCP – Ministry of Food processing – Govt. of India
MQM (19 KE) – Procter & Gamble
ZD (Zero defect) – J&J
Green Belt Sig Sigma – Mondelez
Lead Auditor IRCA 9K – Intertek
Lead Auditor FSMS – British Standard Institute
Declearance of Compliance, VSM, SMED, MUDA – Alpla Austria

Profile Summary
Experience in Plastic Industries
IRCA Lead auditor for ISO 9001, FSSC 22000, BRC IOP
Hands on experience in performing Validation of new projects.
Proven expertise in providing solution of quality problem with the help of CAPA technique, fishbone, poke-yoke root cause analysis & other QC tools.
Delivered quality controls and enhancements to proactively address problems and improved product quality, manufacturing flow, customer satisfaction and bottom-line results by implementing Kaizen & 5S
Possess excellent leadership capabilities with proven ability to improve processes, systems, and methodologies.
Proven expertise in hygiene & GMP for safe material handling.
Approved trainers on 5S, GMP, Food safety, 7 qc tools, SOP, DMAIC
Expertise in handling Customer Complaints.
Rich knowledge of ISO 9001:2015, FSSC 22000, BRC IOP, F4SS, QDMS Documentation.

Future Goals

Desire to be a part of vibrant and leading organization and create footprints as a Quality Expert, to assist the organizations in all aspects by utilizing all my skills, knowledge, abilities and experience with a balance of hands-on, management and leadership responsibilities