• Gender: Male
• Age: 39
• Designation: Senior Sales Coordinator
• Highest Education Level: Graduate - Degree
• Notice Period: 30  Days
• Preferred Location: Mumbai
• Work Experience: 17.1 Year(s)

Education

Bachelors of Commerce in Commerce
University of Mumbai - Mumbai, Maharashtra
2007

Skill Sets

Sharp, dedicated administrative professional with long-standing and diverse experience throughout multiple industries and capacities. Deadline driven with outstanding organizational and multi- tasking skills. Fast learner with strong ability to work independently. Adept in office administration and
expense handling. Articulate communicator with Customer Service experience.

Office management & Administrative support
Strong organizational, administrative and analytical skills
Excellent working knowledge of all Microsoft Office packages
Ability to produce consistently accurate work even whilst under pressure
Ability to type at least 30+ wpm
Good exposure to the back office profile with work experience in the field of Telecom
Database management (CRM) & (SAP)
Problem solving approach
Experience of working in rotational shifts
Handling Team CARRER ACHIEVEMENTS
Exceeded targets
Trained new staff members
CRM Software
Microsoft Word
SAP

Work Experience

Senior Sales Coordinator
May 2018 to Present
Job Profile :
Coordinating with sales team by sending quotation, filing important documents (Customer PO, Credit Note, Commission Note etc.) and communicating relevant information. 
Generating daily reports to enable firm to track individuals' productivity and efficiency of team. 
Assisting in the preparation and organizing of promotional material or events. 
Monitoring the team's progress, identify shortcomings and propose improvements. 
Inform clients of unforeseen delays or problems. 
Handling the process of all orders with accuracy and timeliness. 
Storing financial and non-financial data in electronic form and present reports. 
Responding to complaints from customers and handover to after-sales support when requested. 
Coordinating with accounts, logistic, presales and purchase team. 
Ensuring to follow up on entire rate inquiries and pending deals closure. 
Doing all other jobs in the sales section of the company that fit my responsibilities and duties.

Office Admin Assistance Cum Senior Lead Generation
January 2014 to March 2018
Job Profile :
Researched online for potential companies and individuals across Australia from Google, Yellow Pages etc. 
Co-ordinated with Marketing team to find the desired companies which helps to achieve the targets of the company 
Maintained daily, weekly and monthly reports to enable firm to track individuals' productivity and efficiency. 
Complete control of attendance and leave management. 
Manage and maintain a pipeline of interested prospects. 
Listening to the calls made by the sales team and verifying the call quality.

Senior Research Executive
April 2012 to May 2012
Company Name : Informap Technology Center LLC
Job Profile :
Liaised with marketing team to provide potential client list 
Manage and maintain a pipeline of interested prospects 
Leverage CRM tools to prospect into specific geographic territories and sectors.

Senior Research Executive
November 2009 to March 2012
Company Name : Euclid InfoTech Pvt. Ltd
Job Profile
Researched online for potential companies and individuals across the globe, responsible for tenders and projects 
Worked on Content Management System (CMS) software to maintain company information 
Co-ordinated with marketing team to find the desired companies which helps to achieve the targets of the company 
Maintained daily reports to enable firm to track individuals' productivity and efficiency

Corporate Associate
June 2007 to October 2009
Company Name : Handy Tells Pvt. Ltd
Job Profile :
Office Assistant (Back Office) 
Prepared daily reports, updated Back Office manager about day to day activities, controlling/tracking all documents and keeping logs of all data 
Coordinated with customers, vendors and Vodafone if required to resolve issues of customer with their phone service 
Gathered customer information and stored the data for Vodafone 
Communicated effectively with customers to update their personal information 
Complete control of attendance and leave management.